Parlour Soiree Inc

I booked with this company to rent chairs for my wedding and paid a $(approx) deposit through email money transfer
A few months later I received a mass email from her company stating the business was closing and that the contracts were being cancelled and all deposits would be returned That was at least months ago now and I have yet to see a dime OR hear back from *** despite my NUMEROUS attempts at contacting her

The owner of the business, *** ***, has shut down her business and refuses to honour her existing contracts nor will she refund any deposits put down***

I hired Parlour Soirée (one April 17th, 2016) to provide chairs at my wedding (August 26th, 2016)A deposit was given in the amount of $
On July 25, the owner sent out cancelation emails stating the business was closing- stating family heath issues and an out of province move as the reason for closingIn a later response the owner admitted that it became apparent their business model was not sustainableThe contract I signed with Parlour Souree stated that in the event of a cancellation, deposits would be returned within business daysI have not received my deposit backMy attempts to contact the owner twice were ignoredI finally heard from the owner the day before my wedding (August 25th)***
*** I require my deposit backThe company is in breach of contract - not returning my deposit in the time frame stated within our contract and as of August 26th they did not provide services agree

On March 19, I rented mahogany chirvari chairs from Parlour Soiree at a price of $4.00/chair totalling $including HST plus delivery to *** *** in London Ontario for a price of $The complete rental package price was $
The purchase agreement was made with Parlour Soiree located at Sawmill Rd., Conostogo Ontario N0B 1NWe made specific arrangements via email and I email transferred Parlour Soiree a deposit of $on March 21,
On July 26, I received an email from *** ***, owner of Parlour Soiree titled "Letter - Cancellation of Services" in which *** stated that she was moving to another province for personal reasons and were no longer able to fulfill her end of the contractShe stated that she would be refunding deposits/retainers based on closest wedding dates and that she would keep everyone updated with the refund process
On August 2nd, I messaged *** at the Parlour Soiree Page on *** to see how ma

The owner has announced she is moving out of the provinceShe has stated she is finding someone to fill in for her current contractsI do not want her to find a replacement as I would prefer my refund and find other vendors myselfThe agreement I signed with parlour soiree states that I am entitled to a refund in this circumstance
Product_Or_Service: Wedding rentals and flowers
Account_Number: ***

In Feb 2016, I signed contract *** with Parlour Soiree that outlined *** chair rentals and the use of their Arrangement Bar for our June weddingAt the time of signing, I sent a deposit of $via e-transfer, including a $damage deposit that was to be returned after our wedding so long as there was no damage to the chairs
I had requested to pay via ***, however *** *** stated *** that if we could get an email transfer instead that would be betterOur payment processor just called and stated its unfavourable to take card numbers via the phone due to the security risks as a pose to having the card swiped
*** send the deposit via e-transfer within days otherwise she would would not honour the price she quoted me for the chairs, as seen in her February email If we are not able to finalize by 11am tomorrow the agreement we be void and the chair will be at their regular price of $

On July 29th, I signed a rental agreement with *** *** of Parlour Soiree Inc., for the rental and delivery/pickup of Gold Chiavari Chairs for my wedding on October 1st,
The cost set forth in the contract was $per chair, plus a $damage deposit, to be refunded after the wedding, and the 13% HST
My fiance, *** ***, sent via e-mail money transfer, $269.50; $was the deposit required to hold the chairs for the wedding date specified, and the remaining $was for the damage deposit
Another $was due September 19th, 2016, but *** *** sent out an e-mail to all existing clients on July 25th, 2016, informing us of the cancellation of her services
I e-mailed her on July 27th, 2016, to request information about my refund, but received no responseI then messaged her on ***, through the Parlour Soiree *** page (which has now been deleted), to inquire as to the status of my refund, and why I had not receieved a res

On April 15th 2016, I sent and email to Parlour soiree to rent *** chairs for my wedding in July of
She prepared a quote, Quote number ***On April 16, I signed a contract with her for for a chair rentalI e-transferred her dollars ( percent deposit for the rental and a dollar damage deposit)
The Invoice number *** confirms payment as wellOn July 25, (months after payment) she sent me an email saying she would not be able to fulfill my contract as she was going out of business and promised to repay me in full
July 27, I replied to her asking for a timeline on repayment as we had made the deposit months before this email she sent out announcing she was going out of businessOn July 28th she replied by saying "
Hello ***,
We understand completely! We are working as quickly as possible to send out all refunds and since we are going in order of wedding date, there is quite a few clients ahead of you on our r