Parma Woods Apartments

MrA [redacted] was refunded the $5, We have only just learned that the check was not received by him and so a new one will be issued MrA [redacted] had telephoned our office and had emailed us requesting the refund which was promptly processedTexting is not a method of communication used in our company To file a complaint about something that is erroneous we find intolerable Had we known he hadn't received the check an audit could have been completed with a new check issued

Please find the attached. This was emailed several days ago and upon receiving no response from the Revdex.com, we find our response is absent from the record. There was also an email that was sent upon receiving the complaint; we don't find that email either. Not sure what's happened but
this is now the third attempt(within the 30-minute allowable timeslot).This case is a matter of the complainant choosing a path not condoned nor discussed with our firmA condition of our firm accepting the complainant's engagement, clear instructions were given and agreed upon by the complainant (as will be found in the document attached)The complainant agreed to follow these instructions in order to retain his qualification for the placement of financing. With the complainant's agreement, we accepted the engagement. However, the complainant chose to endure choices of his own, without consulting with our firm, which led to his demise.As we have been clear with thousands of clients over the years, our process is tried, tested and successful when we are allowed to do our jobIt should be noted that if our guidance is ignored and one choses what they believe (as an inexperienced novice) to be a better way, the original contractual agreement between our firm and the customer becomes voidEven though the complainant ignored our directions, we made every attempt to help him recoverUnfortunately the complainant's choices caused a disastrous backfire and made the case more difficult than everOur firm is not about taking on easy projects; some projects taken on are extremely difficult as was this caseHad the complainant followed the agreed upon instructions and guidance, our firm would have been successful, as we have been with all clients who follow our leadSecuring financing is difficult enough without having a client go rogue in making their own uneducated choices. We have 100% success when the instructions and path given are followed and the experts are allowed to do their job

Mr. A[redacted] was refunded the $5,500.00.  We have only just learned that the check was not received by him and so a new one will be issued.  Mr. A[redacted] had telephoned our office and had emailed us requesting the refund which was promptly processed. Texting is not a method of communication used...

in our company.  To file a complaint about something that is erroneous we find intolerable.  Had we known he hadn't received the check an audit could have been completed with a new check issued.