Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] I have received another letter from American Profit Recovery service, dated February [redacted] Please send proof of your correspondence to them notifying them this a out had been paid in full
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [The broken piece was caused by the pool cleaner standing on the top of the SPA coping while cleaning the poolIt is not an issue with the age or the need to refinish the top of the SPAClearly, undue stress on the coping will call it to break irrespective of the ageCareful examination of SPA coping, the point of breakage and the piece that was broken clearly shows that the reason alluded to by Parrot Head pool is not correct
I did not receive any calls as claimed by Parrot Head Pool ServicesCan they provide copies of phone transcripts (or any proof for that matter) that support this claim? Did they leave me a voicemail when they called? If they truly did call, why did they not mention this piece of information the last time I called (late November) or engage with me the way they would a customer towards resolving this? The response I got when I called in November was that they had passed my numerous messages to Tom *** (the owner) and they do not know why he has not called me backThis was the last straw that broke the back of the proverbial camelIf they had even made a weak effort to work with me on this issue as one will expect a customer-facing business, why would I resort to Revdex.com to assist with address this issue?
]
Regards,
I have been doing business with Parrot Head Pool Service since 2011 and am more than pleased with this company and it's owner, Tom Rayburn. They have re-plastered my pool as well as performed weekly maintenance for five years and never a problem, ever ! All of the employees are very honest, dependable, respectful, and do a great job. To sum it up, they are AWESOME ! If you are looking for a good pool company you can rely on, look no further.
Revdex.com:
I have reviewed the response made by the business in reference to...
complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
I have received another letter from American Profit Recovery service, dated February [redacted] 2014. Please send proof of your correspondence to them notifying them this a out had been paid in full.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] I have received another letter from American Profit Recovery service, dated February [redacted] Please send proof of your correspondence to them notifying them this a out had been paid in full
The customers balance has been satisfied and removed from the collection que
The last item sent from APR Collections was a thank you letterThe account is paid in full
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [The broken piece was caused by the pool cleaner standing on the top of the SPA coping while cleaning the poolIt is not an issue with the age or the need to refinish the top of the SPAClearly, undue stress on the coping will call it to break irrespective of the ageCareful examination of SPA coping, the point of breakage and the piece that was broken clearly shows that the reason alluded to by Parrot Head pool is not correct
I did not receive any calls as claimed by Parrot Head Pool ServicesCan they provide copies of phone transcripts (or any proof for that matter) that support this claim? Did they leave me a voicemail when they called? If they truly did call, why did they not mention this piece of information the last time I called (late November) or engage with me the way they would a customer towards resolving this? The response I got when I called in November was that they had passed my numerous messages to Tom *** (the owner) and they do not know why he has not called me backThis was the last straw that broke the back of the proverbial camelIf they had even made a weak effort to work with me on this issue as one will expect a customer-facing business, why would I resort to Revdex.com to assist with address this issue?
]
Regards,
The customers balance has been satisfied and removed from the collection que.
The last item sent from APR Collections was a thank you letter. The account is paid in full.
I have been doing business with Parrot Head Pool Service since 2011 and am more than pleased with this company and it's owner, Tom Rayburn. They have re-plastered my pool as well as performed weekly maintenance for five years and never a problem, ever ! All of the employees are very honest, dependable, respectful, and do a great job. To sum it up, they are AWESOME ! If you are looking for a good pool company you can rely on, look no further.
Revdex.com:
I have reviewed the response made by the business in reference to...
complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
I have received another letter from American Profit Recovery service, dated February [redacted] 2014. Please send proof of your correspondence to them notifying them this a out had been paid in full.