this is to inform the Revdex.com that ** and *** *** of ** *** *** ** ** *** *** and automatic irrigation design have agreed to settle this issue by sending them a check for $260.00/check # ***1.although automatic and the cohens disagreed in regards to the billing situation we have decided in
good faith to send this amount respectfully,** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
He called me to tell me that we was not happy where the valve box was situated. I told him that I would stop by the next time I was in his town to take a look. He e mailed me ONCE as a follow up, not three times, just once. I will have this moved for him within 2 weeks if that is...
Dear [redacted], Please be advised that this is an insurance claim. [redacted] has been notified by our Attorney as well as our Insurance Adjuster that as soon as the claim is resolve that he will be notified of it's progress. Automatic understands that the client is a bit frustrated but...
we are trying to resolve the issue in the most efficient way possible. Unfortunately there's nothing we can do since it's in hands of the insurance company. Upon hearing of the client's issue, we immediately tried to rectify the situation. In no way our intentions is to ignore the client our goal is to make every client a top priority. Thank you, Scott S[redacted] Vice President
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I read Automatic's reply which makes no sense. If I called the company because I did not get the service that I paid for.How is this taking advantage of them? I am the person who is taking the loss. Originally, I was told that a service person would be at my home on Wednesday June [redacted] @ 8:30 AM. On this past Monday June [redacted], I received a call from the same lady; informing me that Automatic would no longer be servicing me. And then... she hung up the phone on me. So, if they are not even willing to evaluate my complaint and see for themselves , then I guess that leaves me no choice but to sue for damages.I would like to request that you ask Automatic about this phone call. Please ask if this is their way of getting back at me. Shame on them. They are Revdex.com accredited. They should know better.
Good morning,
According to our records [redacted], account as serviced on May [redacted] 2016 and was left a bill in the amount of $350.86 as of today the bill was not paid. [redacted] refuses to pay the invoice
and is verbally abusive to our phone operators and to our Technician's . At this point...
there's nothing that our company could do to satisfy [redacted], so therefore his account will be credited the unpaid invoice of $350.86 and will no longer do any business with [redacted].
Thank you in advance.
Hello [redacted], The client clearly continues to abuse the system, he would not stop contacting and harassing our operator's. Our Company stands by original statement and our work the customer paid for a service the we provided and clearly we don't owe him anything else. Only yesterday June [redacted] our office received a call from the client demanding his money back, what about our time for going to his home and to replace the broken parts should we ignore that? . He paid for one broken head not six , he refuses as you can see in his original claim to pay for any additional repairs and our company can't go to anyone's home for free . This is a case of a client who just want to take advantage of your system and our company . Thank you, Sincerely .
this is to inform the Revdex.com that ** and *** *** of ** *** *** ** ** *** *** and automatic irrigation design have agreed to settle this issue by sending them a check for $260.00/check # ***1.although automatic and the cohens disagreed in regards to the billing situation we have decided in
good faith to send this amount respectfully,** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
He called me to tell me that we was not happy where the valve box was situated. I told him that I would stop by the next time I was in his town to take a look. He e mailed me ONCE as a follow up, not three times, just once. I will have this moved for him within 2 weeks if that is...
satisfactory to [redacted].
Dear [redacted], Please be advised that this is an insurance claim. [redacted] has been notified by our Attorney as well as our Insurance Adjuster that as soon as the claim is resolve that he will be notified of it's progress. Automatic understands that the client is a bit frustrated but...
we are trying to resolve the issue in the most efficient way possible. Unfortunately there's nothing we can do since it's in hands of the insurance company. Upon hearing of the client's issue, we immediately tried to rectify the situation. In no way our intentions is to ignore the client our goal is to make every client a top priority. Thank you, Scott S[redacted] Vice President
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I read Automatic's reply which makes no sense. If I called the company because I did not get the service that I paid for.How is this taking advantage of them? I am the person who is taking the loss. Originally, I was told that a service person would be at my home on Wednesday June [redacted] @ 8:30 AM. On this past Monday June [redacted], I received a call from the same lady; informing me that Automatic would no longer be servicing me. And then... she hung up the phone on me. So, if they are not even willing to evaluate my complaint and see for themselves , then I guess that leaves me no choice but to sue for damages.I would like to request that you ask Automatic about this phone call. Please ask if this is their way of getting back at me. Shame on them. They are Revdex.com accredited. They should know better.
Sincerely,
[redacted]
Good morning,
According to our records [redacted], account as serviced on May [redacted] 2016 and was left a bill in the amount of $350.86 as of today the bill was not paid. [redacted] refuses to pay the invoice
and is verbally abusive to our phone operators and to our Technician's . At this point...
there's nothing that our company could do to satisfy [redacted], so therefore his account will be credited the unpaid invoice of $350.86 and will no longer do any business with [redacted].
Thank you in advance.
Hello [redacted], The client clearly continues to abuse the system, he would not stop contacting and harassing our operator's. Our Company stands by original statement and our work the customer paid for a service the we provided and clearly we don't owe him anything else. Only yesterday June [redacted] our office received a call from the client demanding his money back, what about our time for going to his home and to replace the broken parts should we ignore that? . He paid for one broken head not six , he refuses as you can see in his original claim to pay for any additional repairs and our company can't go to anyone's home for free . This is a case of a client who just want to take advantage of your system and our company . Thank you, Sincerely .