Sign in

Parsons of Eagle River, Inc.

Sharing is caring! Have something to share about Parsons of Eagle River, Inc.? Use RevDex to write a review
Reviews Parsons of Eagle River, Inc.

Parsons of Eagle River, Inc. Reviews (2)

I brought in my brother's ([redacted] - -"preferred customer" (vehicle purchased new at Parson's))Chevy Silvarado to have the oil changed, tires checked for a leak, aired up and rotated. The shop was directed to check all belts, hoses, clamps and the "life" of the battery.
The checks were not completed; the tires were not rotated, resulting in returning the truck to the shop three times in one day and once more the following day. Each time the truck returned to the shop I was charged for another hour of labor. If the checks had been carefully and properly performed in the first hour, there wouldn't have been a need to return the truck to get power steering fluid replaced following a clamp breaking right after the truck was driven out of the shop at the first appointment. If the battery had been checked, it wouldn't have been dead (and defective) the next morning The tires were never rotated or aired up; I know this because the leak was never fixed on the front left tire; the same tire in the same position on the truck was low the following morning. When I checked the air on all the tires; none of them were at 35 psi as required. The spare had no air in it at all, even though I told them to check the spare. They reported to me that they couldn't find the spare under the truck and I told them it was in back of the truck, but they never checked it or filled it.
The woman at the service desk was defensive and treated me like I didn't know what I was talking about when I walked back into the shop saying that I didn't have any power steering after the first bill was paid. She was not customer friendly; adamantly telling me that all the work had been done.

I brought in my brother's ([redacted] - -"preferred customer" (vehicle purchased new at Parson's))Chevy Silvarado to have the oil changed, tires checked for a leak, aired up and rotated. The shop was directed to check all belts, hoses, clamps and the "life" of the battery.

The checks were not completed; the tires were not rotated, resulting in returning the truck to the shop three times in one day and once more the following day. Each time the truck returned to the shop I was charged for another hour of labor. If the checks had been carefully and properly performed in the first hour, there wouldn't have been a need to return the truck to get power steering fluid replaced following a clamp breaking right after the truck was driven out of the shop at the first appointment. If the battery had been checked, it wouldn't have been dead (and defective) the next morning The tires were never rotated or aired up; I know this because the leak was never fixed on the front left tire; the same tire in the same position on the truck was low the following morning. When I checked the air on all the tires; none of them were at 35 psi as required. The spare had no air in it at all, even though I told them to check the spare. They reported to me that they couldn't find the spare under the truck and I told them it was in back of the truck, but they never checked it or filled it.

The woman at the service desk was defensive and treated me like I didn't know what I was talking about when I walked back into the shop saying that I didn't have any power steering after the first bill was paid. She was not customer friendly; adamantly telling me that all the work had been done.

Check fields!

Write a review of Parsons of Eagle River, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Parsons of Eagle River, Inc. Rating

Overall satisfaction rating

Description: Auto Dealers - New Cars

Address: 5353 Hwy 70 West, Eagle River, Wisconsin, United States, 54521

Phone:

Show more...

Web:

This website was reported to be associated with Parsons of Eagle River, Inc..



Add contact information for Parsons of Eagle River, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated