Otto M[redacted] the owner called and explained that he called the consumer and was unable to reach you. Since it was already batched out the bank couldn't take care of it. Please call Otto at ###-###-#### and he will be happy to work this out with you.
by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I most certainly reject this response. Never at any point in time has any of the owners or managers told me that it can take up to 5 business days. I do recognize that it can take a few days for the bank to process the return, however, it has now been a total of 5 MONTHS and still now refund and very little follow up!
Regards,
[redacted]
Business rep explained that when something is added to an order it sometimes gets double charged and it may take 5 days for the bank to put the money back on the card. If this has not been completed yet please contact Revdex.com or the business.
Otto M[redacted] the owner called and explained that he called the consumer and was unable to reach you. Since it was already batched out the bank couldn't take care of it. Please call Otto at ###-###-#### and he will be happy to work this out with you.
Revdex.com:
I have reviewed the response made...
by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I most certainly reject this response. Never at any point in time has any of the owners or managers told me that it can take up to 5 business days. I do recognize that it can take a few days for the bank to process the return, however, it has now been a total of 5 MONTHS and still now refund and very little follow up!
Regards,
[redacted]
Business rep explained that when something is added to an order it sometimes gets double charged and it may take 5 days for the bank to put the money back on the card. If this has not been completed yet please contact Revdex.com or the business.