Pascual Senior Care

When you call in a service very early in the morning which was around o'clock on the weekend to do a few lock out and install few locks you should know it will cost you couple hundreds , $for a lockout it's decent it's not cheap but it's not expensiveIn some cases lockout can be $120- or moreRegarding the T locks was included labor and installation that we had to expand the holes and do some extra labor on the door since the new locks are bigger and better .We have high expenses mostly the advertising that cost few thousand every month and we don't get jobs on a daily basis.We did not give you a price over the phone when you were give you a price on the spot you could say no thank you or do some of it or saying I don't want to pay this much no one forced you to do Or paying anything .specially since you weren't locked out of the house or car you can not say that we were takening advantage of the situation.We are sorry you feel that way P.SWhen you go buy pizza it cost them less than dollarTo make it and you pain $or 15$ and it's take less than minutes it's all in comparison to expenses

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:I don't think the owner knows what he is doing because when he replaced the locks, he didn't have the proper handle to fit the inside so he hammered the old ones on the new locks.  Because of the way he replaced the handles, one the doors is not secure because it doesn't close tight.  Also, on the other door he put the lock upside down.  The lock and handles should have come together.  I didn't need to have the garage door opened because once he opened the side door I could have opened the garage door end from inside. Word of mouth is better than any advertising....if you would have said are you sure about this? or you could save some money by doing this?  He should come back and do the job of replacing the locks/handles properly at no cost.  I certainly would not endorse this business and I still think he took advantage of the situation.  Anything to make a buck not matter what?
Regards,
[redacted]

When you call in a service very early in the morning which was around 6 o'clock on the weekend to do a few lock out and install few locks you should know it will cost you couple hundreds , $95 for a lockout it's decent it's not cheap but it's not expensive. In some cases lockout can be $120-150...

or moreRegarding the T locks 75 was included labor and installation that we had to expand the holes and do some extra labor on the door since the new locks are bigger and better .We have high expenses mostly the advertising that cost few thousand every month and we don't get jobs on a daily basis.We did not give you a price over the phone when you were give you a price on the spot you could say no thank you or do some of it  or saying I don't want to pay this much no one forced you to do Or paying anything .specially since you weren't locked out of the house or car you can not say that we were takening advantage of the situation.We are sorry you feel that way P.SWhen you go buy pizza it cost them less than 2 dollarTo make it and you pain $12 or 15$ and it's take less than 10 minutes  it's all in comparison to expenses.