Pash Skin Studio

This is my final email in regards to this consumer She will receive her refund no later than? Monday? as its being mailed as we speak I have proof of delivery so I will know when she signsI let [redacted] know any further contact with me will be considered harassment and I will contact the police This is closed case, I do not have any more time for this .Thank you ,***?

Ms [redacted] , Good afternoonI regretably want to reopen this complaintI made a mistake by closing it thinking that the owner had genuine intentions this time of following through with my refund as she stated in her response to Revdex.com I would like to rebuttal because she stated on her [redacted] business page that I in fact had already been paid and that this case was now closed, which leads me to believe she still has no intention of keeping her wordIt completely contradicts what she said the day before on her response to Revdex.com I still have yet to get my refundI have attached a screen shot of her respond on her [redacted] account/page and one of an email where she says again she will mail me a refund (from the past two days)I have already deleted my review on that forumI have no intention of ruining her business or reputation just to get my money back as agreedI believe three and a half months was ample time for her to do so Please let me know if you need anything elseI do have emails to back up my side of this whole ordeal if neededPlease feel free to contact me by phone as wellThank you for your assistance in this matter All I want is for this to finally get resolved and as quickly as possible and to put it behind me If she has no intention of refunding me I want the case on Revdex.com to reflect that and not, "resolved" because it has not been resolved yetI apologize for the confusion I neglected to attach the screen shot of the email so I am just sending the whole conversation to you for your reviewThank you, [redacted] 951- [redacted] Sent from my T-Mobile 4G LTE Device -------- Original message --------From: [redacted] < [redacted] @me.com> Date: 09/30/9:PM (GMT-08:00) To: [redacted] < [redacted] @yahoo.com> Subject: Re: Contact Us Hey there - I apologize you feel it's been overlooked or not dealt with in the way it was promised to you I have a billion things on my plate but I did follow up with you after your email & I didn't hear from you I should have continued trying to reach out to you and for that I apologize Your messages shouldn't be returned , as im emailing you on it now I haven't been dishonest with you , dishonesty is deceit and doing things without integrityI've never ignored you or said I won't try to help you I apologize but I just don't have time to go back and forth about this situation This will be my last message in regards to this I personally mark my word will Send you a money order , it will come directly from me I spoke to Revdex.com several times they are quite aware what is going on They will have our message threads as well as my [redacted] account supervisor - so more then likely all your public comments will get deleted because its being rectified & there was never mal intentions to not handle this Just misunderstanding Thanks Take care ! *** Sent from my iPhone On Sep 30, 2015, at 8:PM, [redacted] < [redacted] @yahoo.com> wrote: I just spoke to [redacted] about it as well and that arrangement was one we made before you agreed to send me a refund and it was only made because you refused to do so in the beginningAfter you agreed to send me a refund I informed [redacted] that you had changed your mind and that I would make it up to her I too have emails that I send to your business partner and [redacted] explaining that to herI also have an email from a month ago stating you had no idea why I had not received the refund after more than two monthsIf there is one thing I dislike is someone who takes advantage of others in the way that you haveLike I stated in the emails you just decided to move and that is fine but own up to the services that had already been paid to youInstead of doing that you made it uncomfortable and almost impossible for me to retrieve the services and tried to charge me more I did try to follow up with you and reply to your emails and they are all coming back undeliverableI have those emails as wellThe Revdex.com has been trying to get ahold of you for quite some time nowI don't have any personal felling towards you either way but what you did was completely dishonest Sent from my T-Mobile 4G LTE Device -------- Original message --------From: [redacted] < [redacted] @me.com> Date: 09/30/2:PM (GMT-08:00) To: [redacted] < [redacted] @yahoo.com> Subject: Re: Contact Us Per an email I just received from Revdex.com , your stating you haven't received a refund on your Microdermabrasions I was under the impression via emails I have that you wanted [redacted] to take your $product credit I can forward that to Revdex.com if necessary I even spoke to [redacted] when I saw her a couple weeks ago So are you now changing your mind ? I reached out to you in August to follow up and never got a response , I can forward you the email if you would like Your not marring or blemishing my reputation if that's your intention Im going to law school that was my whole intent of moving my business Im sorry your spending a genuine amount of unnecessary time dwelling on this If you want your money please let [redacted] know You gave it to her in treatment credits , that's the impression I was under I have it in writing between you & [redacted] I genuinely have zero hard feelings toward you , I feel sad you seem super upset I'm super chill and don't do drama There far more to life then little issues like this - So from a personal standpoint it's super UnnecessaryI can pop U a check in the mail today :-) *** Sent from my iPhone On Apr 3, 2014, at 3:PM, [redacted] < [redacted] @yahoo.com> wrote: I forgot to leave a number previously! LOL858- [redacted] Sent from IP Address: [redacted] This message was submitted from your website contact form: http://www.pashskin.com/contact.html

Ms [redacted] ,? Good afternoonI regretably want to reopen this complaintI made a mistake by closing it thinking that the owner had genuine intentions this time of following through with my refund as she stated in her response to Revdex.com? I would like to rebuttal because she stated on her [redacted] business page that I in fact had already been paid and that this case was now closed, which leads me to believe she still has no intention of keeping her wordIt completely contradicts what she said the day before on her response to Revdex.com? I still have yet to get my refund.I have attached a screen shot of her respond on her [redacted] account/page and one of an email where she says again she will mail me a refund (from the past two days)I have already deleted my review on that forumI have no intention of ruining her business or reputation just to get my money back as agreedI believe three and a half months was ample time for her to do so.? Please let me know if you need anything elseI do have emails to back up my side of this whole ordeal if neededPlease feel free to contact me by phone as wellThank you for your assistance in this matter? All I want is for this to finally get resolved and as quickly as possible and to put it behind me.? If she has no intention of refunding me I want the case on Revdex.com to reflect that and not, "resolved" because it has not been resolved yetI apologize for the confusion.? ? I neglected to attach the screen shot of the email so I am just sending the whole conversation to you for your review.Thank you,? [redacted] 951- [redacted] Sent from my T-Mobile 4G LTE Device-------- Original message --------From: [redacted] < [redacted] @me.com>? Date: 09/30/9:PM (GMT-08:00)? To: [redacted] < [redacted] @yahoo.com>? Subject: Re: Contact Us? Hey there ? -I apologize you feel ? it's been overlooked or not dealt with in the way it was promised to you I have a billion things on my plate but I did follow up with you after your email ? & I didn't hear from you I should have continued trying to reach out to you and for that I apologize Your messages shouldn't be ? returned , as im emailing you on it now I haven't been dishonest with you , dishonesty is deceit ? and doing things without integrityI've never ignored you or said I won't try to help you I apologize but I just don't have time to go back and forth about ? this situation This will be my last message in regards to this I personally mark my word willSend you a money order , it will come directly from me I spoke to Revdex.com several times they are quite aware what is going on They will have our message threads as well as my [redacted] account supervisor - so more then likely all your public comments will get deleted because its being rectified ? & there was never mal intentions to not handle this Just misunderstanding ? Thanks.? Take care !***? Sent from my iPhoneOn Sep 30, 2015, at 8:PM, [redacted] < [redacted] @yahoo.com> wrote:I just spoke to [redacted] about it as well and that arrangement was one we made before you agreed to send me a refund and it was only made because you refused to do so in the beginningAfter you agreed to send me a refund I informed [redacted] that you had changed your mind and that I would make it up to her? I too have emails that I send to your business partner and [redacted] explaining that to herI also have an email from a month ago stating you had no idea why I had not received the refund after more than two monthsIf there is one thing I dislike is someone who takes advantage of others in the way that you haveLike I stated in the emails you just decided to move and that is fine but own up to the services that had already been paid to youInstead of doing that you made it uncomfortable and almost impossible for me to retrieve the services and tried to charge me more? I did try to follow up with you and reply to your emails and they are all coming back undeliverableI have those emails as wellThe Revdex.com has been trying to get ahold of you for quite some time nowI don't have any personal felling towards you either way but what you did was completely dishonest.? Sent from my T-Mobile 4G LTE Device-------- Original message --------From: [redacted] < [redacted] @me.com>? Date: 09/30/2:PM (GMT-08:00)? To: [redacted] < [redacted] @yahoo.com>? Subject: Re: Contact Us? Per an email I just received from Revdex.com , your stating you ? haven't received a refund on your Microdermabrasions I was under the impression via emails I have that you wanted [redacted] to take your $product credit I can forward that to Revdex.com if necessary I even spoke to [redacted] when I saw her a couple weeks ago So are you now changing your mind ? I reached out to you in August to follow up and never got a response , I can forward you the email if you would like Your not marring or blemishing my reputation if that's your intention Im going to law school that was my whole intent of moving my business Im sorry your spending a genuine amount of unnecessary time dwelling on this If you want your money please let [redacted] know You gave it to her in treatment credits , that's the impression I was under? I have it in writing between you & [redacted] ? I genuinely have zero hard feelings toward you , I feel sad you seem super upset I'm super chill and don't do drama There far more to life then little issues like this - So from a personal standpoint it's super UnnecessaryI can pop U a check in the mail today :-)***? Sent from my iPhoneOn Apr 3, 2014, at 3:PM, [redacted] < [redacted] @yahoo.com> wrote:I forgot to leave a number previously! LOL...? 858- [redacted] Sent from IP Address: [redacted] This message was submitted from your website contact form:? http://www.pashskin.com/contact.html?

Ms [redacted] , Good afternoonI regretably want to reopen this complaintI made a mistake by closing it thinking that the owner had genuine intentions this time of following through with my refund as she stated in her response to Revdex.com I would like to rebuttal because she stated on her [redacted] business page that I in fact had already been paid and that this case was now closed, which leads me to believe she still has no intention of keeping her wordIt completely contradicts what she said the day before on her response to Revdex.com I still have yet to get my refund.I have attached a screen shot of her respond on her [redacted] account/page and one of an email where she says again she will mail me a refund (from the past two days)I have already deleted my review on that forumI have no intention of ruining her business or reputation just to get my money back as agreedI believe three and a half months was ample time for her to do soPlease let me know if you need anything elseI do have emails to back up my side of this whole ordeal if neededPlease feel free to contact me by phone as wellThank you for your assistance in this matter All I want is for this to finally get resolved and as quickly as possible and to put it behind meIf she has no intention of refunding me I want the case on Revdex.com to reflect that and not, "resolved" because it has not been resolved yetI apologize for the confusion I neglected to attach the screen shot of the email so I am just sending the whole conversation to you for your review.Thank you, [redacted] 951- [redacted] Sent from my T-Mobile 4G LTE Device-------- Original message --------From: [redacted] < [redacted] @me.com> Date: 09/30/9:PM (GMT-08:00) To: [redacted] < [redacted] @yahoo.com> Subject: Re: Contact Us Hey there -I apologize you feel it's been overlooked or not dealt with in the way it was promised to you I have a billion things on my plate but I did follow up with you after your email & I didn't hear from you I should have continued trying to reach out to you and for that I apologize Your messages shouldn't be returned , as im emailing you on it now I haven't been dishonest with you , dishonesty is deceit and doing things without integrityI've never ignored you or said I won't try to help you I apologize but I just don't have time to go back and forth about this situation This will be my last message in regards to this I personally mark my word willSend you a money order , it will come directly from me I spoke to Revdex.com several times they are quite aware what is going on They will have our message threads as well as my [redacted] account supervisor - so more then likely all your public comments will get deleted because its being rectified & there was never mal intentions to not handle this Just misunderstanding ThanksTake care !*** Sent from my iPhoneOn Sep 30, 2015, at 8:PM, [redacted] < [redacted] @yahoo.com> wrote:I just spoke to [redacted] about it as well and that arrangement was one we made before you agreed to send me a refund and it was only made because you refused to do so in the beginningAfter you agreed to send me a refund I informed [redacted] that you had changed your mind and that I would make it up to her I too have emails that I send to your business partner and [redacted] explaining that to herI also have an email from a month ago stating you had no idea why I had not received the refund after more than two monthsIf there is one thing I dislike is someone who takes advantage of others in the way that you haveLike I stated in the emails you just decided to move and that is fine but own up to the services that had already been paid to youInstead of doing that you made it uncomfortable and almost impossible for me to retrieve the services and tried to charge me more I did try to follow up with you and reply to your emails and they are all coming back undeliverableI have those emails as wellThe Revdex.com has been trying to get ahold of you for quite some time nowI don't have any personal felling towards you either way but what you did was completely dishonestSent from my T-Mobile 4G LTE Device-------- Original message --------From: [redacted] < [redacted] @me.com> Date: 09/30/2:PM (GMT-08:00) To: [redacted] < [redacted] @yahoo.com> Subject: Re: Contact Us Per an email I just received from Revdex.com , your stating you haven't received a refund on your Microdermabrasions I was under the impression via emails I have that you wanted [redacted] to take your $product credit I can forward that to Revdex.com if necessary I even spoke to [redacted] when I saw her a couple weeks ago So are you now changing your mind ? I reached out to you in August to follow up and never got a response , I can forward you the email if you would like Your not marring or blemishing my reputation if that's your intention Im going to law school that was my whole intent of moving my business Im sorry your spending a genuine amount of unnecessary time dwelling on this If you want your money please let [redacted] know You gave it to her in treatment credits , that's the impression I was under I have it in writing between you & [redacted] I genuinely have zero hard feelings toward you , I feel sad you seem super upset I'm super chill and don't do drama There far more to life then little issues like this - So from a personal standpoint it's super UnnecessaryI can pop U a check in the mail today :-)*** Sent from my iPhoneOn Apr 3, 2014, at 3:PM, [redacted] < [redacted] @yahoo.com> wrote:I forgot to leave a number previously! LOL858- [redacted] Sent from IP Address: [redacted] This message was submitted from your website contact form: http://www.pashskin.com/contact.html

Ms***, Good afternoonI regretably want to reopen this complaintI made a mistake by closing it thinking that the owner had genuine intentions this time of following through with my refund as she stated in her response to Revdex.com I would like to rebuttal because she stated on her *** business page that I in fact had already been paid and that this case was now closed, which leads me to believe she still has no intention of keeping her wordIt completely contradicts what she said the day before on her response to Revdex.com I still have yet to get my refund.I have attached a screen shot of her respond on her *** account/page and one of an email where she says again she will mail me a refund (from the past two days)I have already deleted my review on that forumI have no intention of ruining her business or reputation just to get my money back as agreedI believe three and a half months was ample time for her to do so. Please let me know if you need anything elseI do have emails to back up my side of this whole ordeal if neededPlease feel free to contact me by phone as wellThank you for your assistance in this matter All I want is for this to finally get resolved and as quickly as possible and to put it behind me. If she has no intention of refunding me I want the case on Revdex.com to reflect that and not, "resolved" because it has not been resolved yetI apologize for the confusion. I neglected to attach the screen shot of the email so I am just sending the whole conversation to you for your review.Thank you, *** ***951-***Sent from my T-Mobile 4G LTE Device-------- Original message --------From: *** *** Date: 09/30/9:PM (GMT-08:00) To: *** Subject: Re: Contact Us Hey there -I apologize you feel it's been overlooked or not dealt with in the way it was promised to you I have a billion things on my plate but I did follow up with you after your email & I didn't hear from you I should have continued trying to reach out to you and for that I apologize Your messages shouldn't be returned , as im emailing you on it now I haven't been dishonest with you , dishonesty is deceit and doing things without integrityI've never ignored you or said I won't try to help you I apologize but I just don't have time to go back and forth about this situation This will be my last message in regards to this I personally mark my word willSend you a money order , it will come directly from me I spoke to Revdex.com several times they are quite aware what is going on They will have our message threads as well as my *** account supervisor - so more then likely all your public comments will get deleted because its being rectified & there was never mal intentions to not handle this Just misunderstanding Thanks. Take care !*** Sent from my iPhoneOn Sep 30, 2015, at 8:PM, *** wrote:I just spoke to *** about it as well and that arrangement was one we made before you agreed to send me a refund and it was only made because you refused to do so in the beginningAfter you agreed to send me a refund I informed *** that you had changed your mind and that I would make it up to her I too have emails that I send to your business partner and *** explaining that to herI also have an email from a month ago stating you had no idea why I had not received the refund after more than two monthsIf there is one thing I dislike is someone who takes advantage of others in the way that you haveLike I stated in the emails you just decided to move and that is fine but own up to the services that had already been paid to youInstead of doing that you made it uncomfortable and almost impossible for me to retrieve the services and tried to charge me more I did try to follow up with you and reply to your emails and they are all coming back undeliverableI have those emails as wellThe Revdex.com has been trying to get ahold of you for quite some time nowI don't have any personal felling towards you either way but what you did was completely dishonest. Sent from my T-Mobile 4G LTE Device-------- Original message --------From: *** *** Date: 09/30/2:PM (GMT-08:00) To: *** *** Subject: Re: Contact Us Per an email I just received from Revdex.com , your stating you haven't received a refund on your Microdermabrasions I was under the impression via emails I have that you wanted *** to take your $product credit I can forward that to Revdex.com if necessary I even spoke to *** when I saw her a couple weeks ago So are you now changing your mind ? I reached out to you in August to follow up and never got a response , I can forward you the email if you would like Your not marring or blemishing my reputation if that's your intention Im going to law school that was my whole intent of moving my business Im sorry your spending a genuine amount of unnecessary time dwelling on this If you want your money please let *** know You gave it to her in treatment credits , that's the impression I was under I have it in writing between you & *** I genuinely have zero hard feelings toward you , I feel sad you seem super upset I'm super chill and don't do drama There far more to life then little issues like this - So from a personal standpoint it's super UnnecessaryI can pop U a check in the mail today :-)*** Sent from my iPhoneOn Apr 3, 2014, at 3:PM, *** *** wrote:I forgot to leave a number previously! LOL... 858-***Sent from IP Address: ***This message was submitted from your website contact form: http://www.pashskin.com/contact.html

This is my final email in regards to this consumer She will receive her refund no later than Monday as its being mailed as we speak I have proof of delivery so I will know when she signsI let *** know any further contact with me will be considered harassment and I will contact the police This is closed case, I do not have any more time for this .Thank you ,***

This is my final email in regards to this consumer She will receive her refund no later than Monday as its being mailed as we speak I have proof of delivery so I will know when she signsI let *** know any further contact with me will be considered harassment and I will contact the police This is closed case, I do not have any more time for this .Thank you ,***

HI Revdex.com, Thanks for information in regards to this client I have been in contact with her I tried reaching out over a month ago and there was no response Per her email -sent my mass email out weeks prior to my closing location , that was ample time for her to redeem any treatments
necessary or to contact me She didn't reach out until weeks prior I also gave all clients the opportunity to allow me to come to their home to finish up whatever treatments I wasn't able to do in studio There was NO charge for existing clients She knew that ! She originally wanted her $credit to be transferred to a friend of hers who is a client of mine We have emails agreeing to those terms She then said she just wanted her money after having multiple emails sent in between her , the other client and my business partner She has been nothing short of completely a nuisance as a customer I have been genuinely accommodating to herThis woman in particular doesn't understand people have lives , responsibilities & not all can cater to her every cry I had to block her via phone as she sent me numerous texts , emails , facebook message and now *** reviews Never once I have I not agreed to help her Never once have I Ignored her I have worked hard the last years building my business and reputation This is the first complaint I do take it seriously & will accommodate her & will send her the $99.00Lesson learned from this is humility gets you so much further than being right .Let me know what else you need from me -*** ***

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me so long as she keeps her word and intends to follow through with what she is statingShe has previously said she would refund me within a couple of weeks and didn't? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

This is my final email in regards to this consumer . She will receive her refund no later than Monday as its being mailed as we speak . I have proof of delivery so I will know when she signs. I let [redacted] know any further contact with me will be considered harassment and I will contact the police . This is closed case, I do not have any more time for this .
Thank you ,
[redacted]

HI Revdex.com,  Thanks for information in regards to this client . I have been in contact with her . I tried reaching out over a month ago and there was no response . Per her email -1. sent my mass email out 5 weeks prior to my closing location , that was ample time for her to redeem any treatments...

necessary or to contact me . She didn't reach out until 3 weeks prior . I also gave all clients the opportunity to allow me to come to their home to finish up whatever treatments I wasn't able to do in studio . There was NO charge for existing clients . She knew that !  She originally wanted her $99 credit to be transferred to a friend of hers who is a client of mine . We have emails agreeing to those terms . She then said she just wanted her money  after having multiple emails sent in between her , the other client and my business partner . She has been nothing short of completely a nuisance as a customer . I have been genuinely accommodating to her. This woman in particular doesn't understand people have lives , responsibilities & not all can cater to her every cry . I had to block her via phone as she sent me numerous texts , emails , facebook message and now [redacted] reviews . Never once I have I not agreed to help her . Never once have I Ignored  her . I have worked hard the last 3 years building my business and reputation . This is the first complaint . I do take it seriously & will accommodate her & will send her the $99.00Lesson learned from this is humility gets you so much further than being right .Let me know what else you need from me -[redacted]

HI Revdex.com,
  Thanks for information in regards to this client . I have been in contact with her . I tried reaching...

out over a month ago and there was no response . Per her email -1. sent my mass email out 5 weeks prior to my closing location , that was ample time for her to redeem any treatments necessary or to contact me . She didn't reach out until 3 weeks prior . I also gave all clients the opportunity to allow me to come to their home to finish up whatever treatments I wasn't able to do in studio . There was NO charge for existing clients . She knew that !  She originally wanted her $99 credit to be transferred to a friend of hers who is a client of mine . We have emails agreeing to those terms . She then said she just wanted her money  after having multiple emails sent in between her , the other client and my business partner . She has been nothing short of completely a nuisance as a customer . I have been genuinely accommodating to her. This woman in particular doesn't understand people have lives , responsibilities & not all can cater to her every cry . I had to block her via phone as she sent me numerous texts , emails , facebook message and now [redacted] reviews . Never once I have I not agreed to help her . Never once have I Ignored  her . I have worked hard the last 3 years building my business and reputation . This is the first complaint . I do take it seriously & will accommodate her & will send her the $99.00
Lesson learned from this is humility gets you so much further than being right .
Let me know what else you need from me -
[redacted]

Ms. [redacted], 
Good afternoon. I regretably want to reopen this complaint. I made a mistake by closing it thinking that the owner had genuine intentions this time of following through with my refund as she stated in her response to Revdex.com.  I would like to rebuttal because she stated on her [redacted] business page that I in fact had already been paid and that this case was now closed, which leads me to believe she still has no intention of keeping her word. It completely contradicts what she said the day before on her response to Revdex.com.  I still have yet to get my refund.
I have attached a screen shot of her respond on her [redacted] account/page and one of an email where she says again she will mail me a refund (from the past two days). I have already deleted my review on that forum. I have no intention of ruining her business or reputation just to get my money back as agreed. I believe three and a half months was ample time for her to do so. 
Please let me know if you need anything else. I do have emails to back up my side of this whole ordeal if needed. Please feel free to contact me by phone as well. Thank you for your assistance in this matter.  All I want is for this to finally get resolved and as quickly as possible and to put it behind me. 
If she has no intention of refunding me I want the case on Revdex.com to reflect that and not, "resolved" because it has not been resolved yet. I apologize for the confusion. 
 
I neglected to attach the screen shot of the email so I am just sending the whole conversation to you for your review.
Thank you, 
[redacted]
951-[redacted]
Sent from my T-Mobile 4G LTE Device
-------- Original message --------From: [redacted] <[redacted]@me.com> Date: 09/30/2015 9:27 PM (GMT-08:00) To: [redacted] <[redacted]@yahoo.com> Subject: Re: Contact Us Hey there  -
I apologize you feel  it's been overlooked or not dealt with in the way it was promised to you . I have a billion things on my plate but I did follow up with you after your email  & I didn't hear from you . I should have continued trying to reach out to you and for that I apologize . Your messages shouldn't be  returned , as im emailing you on it now . I haven't been dishonest with you , dishonesty is deceit  and doing things without integrity. I've never ignored you or said I won't try to help you . I apologize but I just don't have time to go back and forth about  this situation . This will be my last message in regards to this . I personally mark my word will
Send you a money order , it will come directly from me . I spoke to Revdex.com several times they are quite aware what is going on . They will have our message threads as well as my [redacted] account supervisor - so more then likely all your public comments will get deleted because its being rectified  & there was never mal intentions to not handle this . Just misunderstanding .  Thanks. 
Take care !
[redacted] Sent from my iPhone
On Sep 30, 2015, at 8:36 PM, [redacted] <[redacted]@yahoo.com> wrote:
I just spoke to [redacted] about it as well and that arrangement was one we made before you agreed to send me a refund and it was only made because you refused to do so in the beginning. After you agreed to send me a refund I informed [redacted] that you had changed your mind and that I would make it up to her.  I too have emails that I send to your business partner and [redacted] explaining that to her. I also have an email from a month ago stating you had no idea why I had not received the refund after more than two months. If there is one thing I dislike is someone who takes advantage of others in the way that you have. Like I stated in the emails you just decided to move and that is fine but own up to the services that had already been paid to you. Instead of doing that you made it uncomfortable and almost impossible for me to retrieve the services and tried to charge me more.  I did try to follow up with you and reply to your emails and they are all coming back undeliverable. I have those emails as well. The Revdex.com has been trying to get ahold of you for quite some time now. I don't have any personal felling towards you either way but what you did was completely dishonest. 
Sent from my T-Mobile 4G LTE Device
-------- Original message --------From: [redacted] <[redacted]@me.com> Date: 09/30/2015 2:30 PM (GMT-08:00) To: [redacted] <[redacted]@yahoo.com> Subject: Re: Contact Us Per an email I just received from Revdex.com , your stating you  haven't received a refund on your Microdermabrasions . I was under the impression via emails I have that you wanted [redacted] to take your $99 product credit . I can forward that to Revdex.com if necessary . I even spoke to [redacted] when I saw her a couple weeks ago . So are you now changing your mind ? I reached out to you in August to follow up and never got a response , I can forward you the email if you would like . Your not marring or blemishing my reputation if that's your intention . Im going to law school that was my whole intent of moving my business . Im sorry your spending a genuine amount of unnecessary time dwelling on this . If you want your money please let [redacted] know . You gave it to her in treatment credits , that's the impression I was under.  I have it in writing between you & [redacted] .   I genuinely have zero hard feelings toward you , I feel sad you seem super upset . I'm super chill and don't do drama . There far more to life then little issues like this - So from a personal standpoint it's super Unnecessary. I can pop U a check in the mail today :-)
[redacted] Sent from my iPhone
On Apr 3, 2014, at 3:11 PM, [redacted] <[redacted]@yahoo.com> wrote:
I forgot to leave a number previously! LOL... 858-[redacted]
Sent from IP Address: [redacted]
This message was submitted from your website contact form: http://www.pashskin.com/contact.html

Ms. [redacted], Good afternoon. I regretably want to reopen this complaint. I made a mistake by closing it thinking that the owner had genuine intentions this time of following through with my refund as she stated in her response to Revdex.com.  I would like to rebuttal because she stated on her [redacted] business page that I in fact had already been paid and that this case was now closed, which leads me to believe she still has no intention of keeping her word. It completely contradicts what she said the day before on her response to Revdex.com.  I still have yet to get my refund.I have attached a screen shot of her respond on her [redacted] account/page and one of an email where she says again she will mail me a refund (from the past two days). I have already deleted my review on that forum. I have no intention of ruining her business or reputation just to get my money back as agreed. I believe three and a half months was ample time for her to do so. Please let me know if you need anything else. I do have emails to back up my side of this whole ordeal if needed. Please feel free to contact me by phone as well. Thank you for your assistance in this matter.  All I want is for this to finally get resolved and as quickly as possible and to put it behind me. If she has no intention of refunding me I want the case on Revdex.com to reflect that and not, "resolved" because it has not been resolved yet. I apologize for the confusion.  I neglected to attach the screen shot of the email so I am just sending the whole conversation to you for your review.Thank you, [redacted]951-[redacted]Sent from my T-Mobile 4G LTE Device-------- Original message --------From: [redacted] <[redacted]@me.com> Date: 09/30/2015 9:27 PM (GMT-08:00) To: [redacted] <[redacted]@yahoo.com> Subject: Re: Contact Us Hey there  -I apologize you feel  it's been overlooked or not dealt with in the way it was promised to you . I have a billion things on my plate but I did follow up with you after your email  & I didn't hear from you . I should have continued trying to reach out to you and for that I apologize . Your messages shouldn't be  returned , as im emailing you on it now . I haven't been dishonest with you , dishonesty is deceit  and doing things without integrity. I've never ignored you or said I won't try to help you . I apologize but I just don't have time to go back and forth about  this situation . This will be my last message in regards to this . I personally mark my word willSend you a money order , it will come directly from me . I spoke to Revdex.com several times they are quite aware what is going on . They will have our message threads as well as my [redacted] account supervisor - so more then likely all your public comments will get deleted because its being rectified  & there was never mal intentions to not handle this . Just misunderstanding .  Thanks. Take care ![redacted] Sent from my iPhoneOn Sep 30, 2015, at 8:36 PM, [redacted] <[redacted]@yahoo.com> wrote:I just spoke to [redacted] about it as well and that arrangement was one we made before you agreed to send me a refund and it was only made because you refused to do so in the beginning. After you agreed to send me a refund I informed [redacted] that you had changed your mind and that I would make it up to her.  I too have emails that I send to your business partner and [redacted] explaining that to her. I also have an email from a month ago stating you had no idea why I had not received the refund after more than two months. If there is one thing I dislike is someone who takes advantage of others in the way that you have. Like I stated in the emails you just decided to move and that is fine but own up to the services that had already been paid to you. Instead of doing that you made it uncomfortable and almost impossible for me to retrieve the services and tried to charge me more.  I did try to follow up with you and reply to your emails and they are all coming back undeliverable. I have those emails as well. The Revdex.com has been trying to get ahold of you for quite some time now. I don't have any personal felling towards you either way but what you did was completely dishonest. Sent from my T-Mobile 4G LTE Device-------- Original message --------From: [redacted] <[redacted]@me.com> Date: 09/30/2015 2:30 PM (GMT-08:00) To: [redacted] <[redacted]@yahoo.com> Subject: Re: Contact Us Per an email I just received from Revdex.com , your stating you  haven't received a refund on your Microdermabrasions . I was under the impression via emails I have that you wanted [redacted] to take your $99 product credit . I can forward that to Revdex.com if necessary . I even spoke to [redacted] when I saw her a couple weeks ago . So are you now changing your mind ? I reached out to you in August to follow up and never got a response , I can forward you the email if you would like . Your not marring or blemishing my reputation if that's your intention . Im going to law school that was my whole intent of moving my business . Im sorry your spending a genuine amount of unnecessary time dwelling on this . If you want your money please let [redacted] know . You gave it to her in treatment credits , that's the impression I was under.  I have it in writing between you & [redacted] .   I genuinely have zero hard feelings toward you , I feel sad you seem super upset . I'm super chill and don't do drama . There far more to life then little issues like this - So from a personal standpoint it's super Unnecessary. I can pop U a check in the mail today :-)[redacted] Sent from my iPhoneOn Apr 3, 2014, at 3:11 PM, [redacted] <[redacted]@yahoo.com> wrote:I forgot to leave a number previously! LOL... 858-[redacted]Sent from IP Address: [redacted]This message was submitted from your website contact form: http://www.pashskin.com/contact.html

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me so long as she keeps her word and intends to follow through with what she is stating. She has previously said she would refund me within a couple of weeks and didn't.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]