The company finished the install of their new doors in the style they wanted even though it was not the style that was contracted We had discussions with the client regarding the final install which they were happy with The [redacted] 's are hoping for some compensation for their timeThis is in the works
I am comfortable leaving this open until we meet the customer's expectation We have been working hard to expedite the process and I believe we are making good progress The customer has been communicated with regularly as well Thank you!
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I hope they follow through Regards, [redacted] ***
The customer's screen has been reordered and I have scheduled an opportunity to go out to her house to Install the screen myself
The company finished the install of their new doors in the style they wanted even though it was not the style that was contracted We had discussions with the client regarding the final install which they were happy with The [redacted] 's are hoping for some compensation for their timeThis is in the works
I am comfortable leaving this open until we meet the customer's expectation We have been working hard to expedite the process and I believe we are making good progress The customer has been communicated with regularly as well Thank you!
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I hope they follow through Regards, [redacted] ***