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Pat Sementa Plumbing, Heating, & Cooling

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Reviews Pat Sementa Plumbing, Heating, & Cooling

Pat Sementa Plumbing, Heating, & Cooling Reviews (2)

Aside from the fact that they took advantage of the elderly woman that called them, the owner of this business screamed and yelled when we called with a inquired whether or not they were coming back to complete the repair. The plumber came and disassembled a part and just left it there without fixing anything. He left an 85 year old woman with no heat. We were charged a service fee without receiving any service. I called my regular plumber who said the part is simple and it should have been easily fixed on that day. My plumber came and fixed it in 15 minutes. Very disturbing behavior. I believe them to be dishonest and their customer service is non-existent. Will never use this company again.

Review: On 6/**/13 I paid 587.81 (#[redacted])for a contract explained by [redacted] who had responded to my home repair of a leaking toilet while I recovered from a recent surgery. [redacted] did not have materials to repair it and had to reschedule. Meanwhile, he explained the price of plumbing and heating contracts and the coverage. Techs [redacted] and [redacted] were sent on 6/**/13 billing me for 239.50 (#[redacted]), paid under protest, an amount greater than the 6/**/13 quote of *45.00. They also stated that I had no contract with [redacted]. [redacted] was advised in a July **, 2013 letter to cancel and refund the contractual fee after receiving the contracts on July *. On August **, 2013 "a" refund check in the amount of 353.36 (#[redacted]), WO #[redacted], marked as final with a postmark date of August **, 2013. My records show that $587.81 minus $353.36 is $234.45 deficient. I have requested the monies via fax on two different occasions , Sept. * and **, 2013, therefore it is not "final" and paid in full.Desired Settlement: Return of the monies paid for contracts which were cancelled on July **, 2013 after receiving my monies on June **, 2013. The balance of 234.45 due to closure of this contract. OR a work order explaining what 234.45 was attributed to because records will show that all was paid in full outside of the contract price.

Consumer

Response:

At this time, I have not been contacted by Pat Sementa Plumbing, Heating, & Cooling regarding complaint ID [redacted].

Sincerely,

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Description: PLUMBING CONTRACTORS

Address: 677 Van Nest Ave., Bronx, New York, United States, 10462

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