Patenaude & Felix, APC

RE: Our Client: LVNV FUNDING, LLC Original Creditor: Your file:*** *** *** ***Your file: *** *** *** *** Case Number: *** ** *** Our File Number: *** Dear Ms***:I have reviewed our entire claim summaryThe claim filed by
Ms*** is without any meritThe file was placed with our firm on May 18, An initial demand was sent to Ms*** on June 6, Attempts to reach Ms*** to discuss settlement of the account were unsuccessfulA telephone call was placed June 13, 2017, and not again until July 21, On July 21, 2017, an unidentified female told our account representative that the telephone number was incorrectOur representative updated our file and removed the number from our fileNo further contact was attempted until August 22, A voice mail message was left at telephone number ***After no response was received, a civil complaint was sent to be filed in Magisterial District Court *** on September 28, The claim was subsequently filed on October 2, 2017.On October 10, 2017, Ms*** accepted service of the ComplaintOn October 18, 2017, she contacted our office and set up a payment plan to pay the balance dueA letter confirming the terms of the agreement was mailed to Ms*** on October 20, Two days after her initial call to us, Ms*** contacted us again on October 20, 2017, and requested validation of the debtA letter including validation information was mailed to her on October 23, Since October 18, 2017, Ms*** has made three payments in accordance with our agreementI vigorously dispute that we have done anything to threaten or harass MsAlvaroOn the contrary, we have worked with Ms*** to resolve her obligation to our client The lawsuit was filed only after she failed to respond to our letters, and because we could not reach her by telephoneAfter receiving her complaint, I have updated our file to indicate that Ms*** no longer wants us to communicate with her by telephone.Very truly yours,LAW OF PATENAUDE & FELIX GREGG *M***, ESQ.THIS COMMUNICATION IS FROM A DEBT COLLECTORThis is an attempt to collect a debt, and any information obtained will be used for that purpose