Patios Unlimited

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meHowever I will not consider the matter resolved until I receive the refund from themCan this complaint be kept open until I receive the refund? Sincerely, [redacted] ***

HiI am the [redacted] for Condé Nast, which publishes THE [redacted] We have researched your compliant and account As mentioned on our phone call last week, we have contacted our fulfillment house and they have confirmed that a refund in the amount of $was processed back to your credit card It might take some time, but you will see it posted.We apologize for the inconvenience this may have caused you.If you have any questions, please feel free to contact me directly.Thank you, [redacted] ###-###-####

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] Provided that I receive the check I am being told I will be sent, I find that this resolution is satisfactory to me Once this happens I will consider the matter resolved Sincerely, [redacted]

January **, [redacted] Dear [redacted] , I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes many magazines including [redacted] I am writing in response to your recent complaint to the Revdex.comWe have researched your account We tracked the subscription to an [redacted] Sweepstakes offer, as you stated in your complaint The sweepstakes involved an Escape to Bora Bora There was an offer to ENTER FOR A CHANCE TO WIN area Also included were links on the form that instructed the consumer to “click here” to enter without subscribing When our fulfillment house receives an online submission/offer card, they assume it was sent on purpose and they process the order We apologize if this was entered/submitted in error I have confirmed that your [redacted] subscription has been canceled and the charge has been removed from your account Also, we have removed your name from our promotions, for [redacted] You should not receive anything further from us, including subscriptions, bills, invoices or promotions associated with this [redacted] subscriptionPlease disregard if you do receive anything, as it must have already been in the (e)mail streamWe do apologize again for the inconvenience this may have caused you We take our customers complaints very seriously and do appreciate it when our customer’s concerns are brought to our attentionIf you have any questions, you can contact me directlySincerely, *** [redacted] Director, Consumer Marketing Compliance [redacted] ###-###-#### [redacted]

Revdex.com:At this time, I have not been contacted by Conde Nast Publications, Incregarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Staten Island Advance regarding complaint ID [redacted] .Sincerely, [redacted]

[redacted] I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes Architectural Digest among many other titlesI am writing in response to your recent complaint to the Better Business Bureau On the onset, let me assure you that our company takes its customer complaints very seriously and appreciates it when our customer’s concerns are brought to our attentionWe have researched your account and see that this situation has been handled We show that your subscription was cancelled as of yesterday, July *** We have instructed our fulfillment house to discontinue sending you any further promotions related to this subscriptionPlease note that an issue might have already been in the mail, in which case, you will receive it I am confirming that you don’t owe any money and your credit will not be affected We do apologize again for the inconvenience this may have caused youIf you have any questions, please feel free to contact me directlySincerely, Wendy E [redacted]

Hello.Please see the attached response to the complaint.We believe the situation has been resolved at this point.Please contact me directly, if I can be of further assistance.Thank you.Wendy E [redacted] ###-###-#### [redacted]

Revdex.com:At this time, I have not been contacted by Conde Nast Publications, Incregarding complaint ID [redacted] .Sincerely, [redacted]

[redacted] *ID # [redacted] Dear [redacted] ,I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes GQ among many other titlesI am writing in response to your recent complaint to the Revdex.com On the onset, let me assure you that our company takes its customer complaints very seriously and appreciates it when our customer’s concerns are brought to our attention.We have researched your account and see that your magazine order(s) were placed as a result of a call from a third party agency, Millennium Marketing We apologize if you did not want to receive the magazines We have confirmed with Millennium Marketing that you will receive a refund in the amount of $49.80, for the GQ subscription You should not receive any additional subscriptions, bills, renewal notices or any correspondence related to this GQ subscriptionThe other magazines mentioned in your complaint are not our titlesThey are from other publishers.We do apologize again for the inconvenience this may have caused you.If you have any questions, please feel free to contact me directly.Sincerely, [redacted]

[redacted] Dear [redacted] , I am the Director of Consumer Marketing Compliance for [redacted] I represent Condé Nast, the publisher of The New Yorker and Architectural Digest among many other titlesI am writing in response to your recent complaint to the Revdex.com On the onset, let me assure you that our company takes its customer complaints very seriously and appreciates it when customer’s concerns are brought to our attentionWe have researched your account and see that this situation has been handled We have cancelled your New Yorker subscription The last issue you should receive is November **, In addition, a subscription to Architectural Digest was included with your purchase at [redacted] You have not been charged for this subscription, it was included with your purchase The last issue of Architectural Digest you will receive is December We have instructed our fulfillment house and our email deployment to discontinue sending you any further promotions related to these subscriptionsPlease note that some promotions might be in the mail stream already, so please do disregard anything further regarding these subscriptionsWe do apologize again for the inconvenience this may have caused youIf you have any questions, please feel free to contact me directlySincerely, Wendy E [redacted] Director, Compliance PubWorX [redacted]