Re: [redacted] ***Account No.: [redacted] Revdex.com No [redacted] Dear Ms [redacted] ,This letter is in response to the inquiry Ms [redacted] filed with the Revdex.com (“Revdex.com) dated July 2, Global Lending Services LLC (“GLS) appreciates you bringing Ms***’s issue to our attention and providing us the opportunity to resolve her concerns.We value Ms***’s business and it was an honor to have her as a customerIn her inquiry, Ms [redacted] mentions written correspondence to GLS in May Unfortunately, GLS did not receive that correspondenceTo confirm non-receipt we reviewed the tracking information she provided in her inquiry and noticed that it was received by someone at zip code GLS does not receive mail at any addresses with a zip code of 29602.We have reviewed Ms***’s Revdex.com inquiry regarding a late payment notification that was reported for June to the consumer reporting agenciesOn May 31, 2017, GLS received an electronic dispute from Experian and, based on the information contained in the dispute, GLS sent a request to all three consumer reporting agencies on June 6, to have the late payment notification for June removedWe have reviewed how the tradeline for this account is reportingIt appears that one of the consumer reporting agencies did not update this tradeline as we requestedTherefore, we are going to submit an additional request to have this tradeline updated to reflect that Ms [redacted] was not late during the life of this loanA manager called and spoke with Ms [redacted] on July 5, to give her this information and to clear up any additional questions.GLS sincerely appreciates Ms***’s feedbackOur objective is to provide an excellent experience to every customerWe strive to understand every customer's situation in order to work out mutually agreeable solutionsIf you have any additional questions, please do not hesitate to contact us at 866- [redacted] .Thank you.SA [redacted] Legal Specialist
Re: *** ***Revdex.com No* ***Dear Ms***,This letter is in response to the inquiry Mr*** filed with the Revdex.com dated February 7, Global Lending Services LLC (“GLS) appreciates you bringing Mr***'s issue to our attention and providing us the opportunity to
resolve his concerns.We apologize for any inconvenience caused by the emails Mr*** received from GLSThe Vice President of Servicing reached out to Mr*** to address his concernsThere was a typographical error in our system which resulted in Mr*** receiving these emailsWe have reviewed our system and removed Mr***'s email addressAs Mr*** is not a customer of GLS, we have not reported any credit history to the consumer reporting agenciesIf he has any further concerns, please ask that he call 877-*** ext, *** and we will be happy to address any issues.GLS sincerely appreciates Mr***'s feedbackIf you have any additional questions, please do not hesitate to contact us at 866-***.Thank you.SA*** Paralegal
Re: *** ***Account No.: ***.** Revdex.com No* ***Dear Ms***,This letter is in response to the inquiry Mr*** filed with the Revdex.com dated September 16, Global Lending Services LLC (“GLS) appreciates you bringing Mr***'s issue to our attention and
providing us the opportunity to resolve his concerns.We value Mr***’s business and are honored to have him as a customerOn September 19, 2016, the Director of Collections contacted Mr*** to discuss his concernsAs GLS was able to provide a successful resolution to the matter, we have closed our file.GLS sincerely appreciates Mr***'s feedbackOur objective is to provide an excellent experience to every customerWe strive to understand every customer's situation in order to work out mutually agreeable solutionsIf you have any additional questions, please do not hesitate to contact us at 866-***.Thank you.** *** Paralegal
Re: *** ** ***Account No.: *** Revdex.com No***Dear Ms***,This letter is in response to the inquiry Ms*** filed with the Revdex.com (“Revdex.com) dated July 2, Global Lending Services LLC (“GLS) appreciates you bringing Ms***’s issue to our attention and
providing us the opportunity to resolve her concerns.We value Ms***’s business and it was an honor to have her as a customerIn her inquiry, Ms*** mentions written correspondence to GLS in May Unfortunately, GLS did not receive that correspondenceTo confirm non-receipt we reviewed the tracking information she provided in her inquiry and noticed that it was received by someone at zip code GLS does not receive mail at any addresses with a zip code of 29602.We have reviewed Ms***’s Revdex.com inquiry regarding a late payment notification that was reported for June to the consumer reporting agenciesOn May 31, 2017, GLS received an electronic dispute from Experian and, based on the information contained in the dispute, GLS sent a request to all three consumer reporting agencies on June 6, to have the late payment notification for June removedWe have reviewed how the tradeline for this account is reportingIt appears that one of the consumer reporting agencies did not update this tradeline as we requestedTherefore, we are going to submit an additional request to have this tradeline updated to reflect that Ms*** was not late during the life of this loanA manager called and spoke with Ms*** on July 5, to give her this information and to clear up any additional questions.GLS sincerely appreciates Ms***’s feedbackOur objective is to provide an excellent experience to every customerWe strive to understand every customer's situation in order to work out mutually agreeable solutionsIf you have any additional questions, please do not hesitate to contact us at 866-***.Thank you.SA*** Legal Specialist
Re: [redacted] ***Account No.: [redacted] Revdex.com No [redacted] Dear Ms [redacted] ,This letter is in response to the inquiry Ms [redacted] filed with the Revdex.com (“Revdex.com) dated July 2, Global Lending Services LLC (“GLS) appreciates you bringing Ms***’s issue to our attention and providing us the opportunity to resolve her concerns.We value Ms***’s business and it was an honor to have her as a customerIn her inquiry, Ms [redacted] mentions written correspondence to GLS in May Unfortunately, GLS did not receive that correspondenceTo confirm non-receipt we reviewed the tracking information she provided in her inquiry and noticed that it was received by someone at zip code GLS does not receive mail at any addresses with a zip code of 29602.We have reviewed Ms***’s Revdex.com inquiry regarding a late payment notification that was reported for June to the consumer reporting agenciesOn May 31, 2017, GLS received an electronic dispute from Experian and, based on the information contained in the dispute, GLS sent a request to all three consumer reporting agencies on June 6, to have the late payment notification for June removedWe have reviewed how the tradeline for this account is reportingIt appears that one of the consumer reporting agencies did not update this tradeline as we requestedTherefore, we are going to submit an additional request to have this tradeline updated to reflect that Ms [redacted] was not late during the life of this loanA manager called and spoke with Ms [redacted] on July 5, to give her this information and to clear up any additional questions.GLS sincerely appreciates Ms***’s feedbackOur objective is to provide an excellent experience to every customerWe strive to understand every customer's situation in order to work out mutually agreeable solutionsIf you have any additional questions, please do not hesitate to contact us at 866- [redacted] .Thank you.SA [redacted] Legal Specialist
Re: *** ***Revdex.com No* ***Dear Ms***,This letter is in response to the inquiry Mr*** filed with the Revdex.com dated February 7, Global Lending Services LLC (“GLS) appreciates you bringing Mr***'s issue to our attention and providing us the opportunity to
resolve his concerns.We apologize for any inconvenience caused by the emails Mr*** received from GLSThe Vice President of Servicing reached out to Mr*** to address his concernsThere was a typographical error in our system which resulted in Mr*** receiving these emailsWe have reviewed our system and removed Mr***'s email addressAs Mr*** is not a customer of GLS, we have not reported any credit history to the consumer reporting agenciesIf he has any further concerns, please ask that he call 877-*** ext, *** and we will be happy to address any issues.GLS sincerely appreciates Mr***'s feedbackIf you have any additional questions, please do not hesitate to contact us at 866-***.Thank you.SA*** Paralegal
Re: *** ***Account No.: ***.** Revdex.com No* ***Dear Ms***,This letter is in response to the inquiry Mr*** filed with the Revdex.com dated September 16, Global Lending Services LLC (“GLS) appreciates you bringing Mr***'s issue to our attention and
providing us the opportunity to resolve his concerns.We value Mr***’s business and are honored to have him as a customerOn September 19, 2016, the Director of Collections contacted Mr*** to discuss his concernsAs GLS was able to provide a successful resolution to the matter, we have closed our file.GLS sincerely appreciates Mr***'s feedbackOur objective is to provide an excellent experience to every customerWe strive to understand every customer's situation in order to work out mutually agreeable solutionsIf you have any additional questions, please do not hesitate to contact us at 866-***.Thank you.** *** Paralegal
Re: *** ** ***Account No.: *** Revdex.com No***Dear Ms***,This letter is in response to the inquiry Ms*** filed with the Revdex.com (“Revdex.com) dated July 2, Global Lending Services LLC (“GLS) appreciates you bringing Ms***’s issue to our attention and
providing us the opportunity to resolve her concerns.We value Ms***’s business and it was an honor to have her as a customerIn her inquiry, Ms*** mentions written correspondence to GLS in May Unfortunately, GLS did not receive that correspondenceTo confirm non-receipt we reviewed the tracking information she provided in her inquiry and noticed that it was received by someone at zip code GLS does not receive mail at any addresses with a zip code of 29602.We have reviewed Ms***’s Revdex.com inquiry regarding a late payment notification that was reported for June to the consumer reporting agenciesOn May 31, 2017, GLS received an electronic dispute from Experian and, based on the information contained in the dispute, GLS sent a request to all three consumer reporting agencies on June 6, to have the late payment notification for June removedWe have reviewed how the tradeline for this account is reportingIt appears that one of the consumer reporting agencies did not update this tradeline as we requestedTherefore, we are going to submit an additional request to have this tradeline updated to reflect that Ms*** was not late during the life of this loanA manager called and spoke with Ms*** on July 5, to give her this information and to clear up any additional questions.GLS sincerely appreciates Ms***’s feedbackOur objective is to provide an excellent experience to every customerWe strive to understand every customer's situation in order to work out mutually agreeable solutionsIf you have any additional questions, please do not hesitate to contact us at 866-***.Thank you.SA*** Legal Specialist