Patrick Furniture Mart

First of all, the time of delivery of merchandise is totally out of our handsI’m embarrassed by the link of time, that happens once or twice a year and when it does it’s a nightmare for us because we never want this to happenI apologize for our lack of communication with the chair about not letting them know what was going on with the chair that is not good business on our partI don’t blame them for being upsetWhen we received the chair, we never put the chair on the floorAs soon as we got it in, we contacted themWe never leave the store to deliver something without being in contact beforehandWe would never call minutes before, without talking to the customer beforehandThe furniture isn’t scotch guardedWe sprayed with cryptonWith the crypton, if you put any liquid on it, it soaks in, it doesn’t bubble up or lay on top of itThe fibers are all individually locked in and it won’t stain itIf they do stain, they do have a warranty for yearsOn their invoice, the purchase price for the recliner was $567.00, not There was a mistake on our part where we sent the financing contract in on the recliner before they received itI am prepared to give them a $credit either to the finance company or to them correctlyI have called and left a message with the consumer to talk to him about this issue