Patriot Transport LLC

---------- Forwarded message ----------From: Daniel S [redacted] Date: Tue, Jul 12, at 12:PMSubject: Complaint [redacted] , Good evening I received a letter from you regarding a customer ( [redacted] ***) that we delivered to on 6-23-The customer states that he made notes on our form asking for us to place the item where he had requestedBut it does need to be approved by a Patriot Transport employee firstEven after that it is still up to the drivers discretion as to where he will leave itAll of our deliveries through our company that we contract through ( [redacted] ) are listed as CURBSIDE service however, if we have a customer agree to a signature release (This form allows us to deliver with out anyone present at time of delivery) out of curtesy we place it in the first dry spot in front of their homeOur company would not be able to issue any credit for delivery since we are not the company he purchased from we are not paid by [redacted] we are a 3rd party shipperIn closing our company fulfilled our obligation to the customer based on the service that he purchased with [redacted] delivery was made and on requested dayThanks Daniel S [redacted] President Patriot Transport LLC###-###-####:C###-###-####:O###-###-####:F

---------- Forwarded message ----------From: Daniel S[redacted] <[email protected]>Date: Tue, Jul 12, 2016 at 12:54 PMSubject: Complaint [redacted], Good evening I received a letter from you regarding a customer ([redacted]) that we delivered to on 6-23-2016. The...

customer states that he made notes on our form asking for us to place the item where he had requested. But it does need to be approved by a Patriot Transport employee first. Even after that it is still up to the drivers discretion as to where he will leave it. All of our deliveries through our company that we contract through ([redacted]) are listed as CURBSIDE service however, if we have a customer agree to a signature release (This form allows us to deliver with out anyone present at time of delivery) out of curtesy we place it in the first dry spot in front of their home. Our company would not be able to issue any credit for delivery since we are not the company he purchased from we are not paid by [redacted] we are a 3rd party shipper. In closing our company fulfilled our obligation to the customer based on the service that he purchased with [redacted] delivery was made and on requested day. Thanks   Daniel S[redacted]President Patriot Transport LLC###-###-####:C###-###-####:O###-###-####:F