Pat's Auto Repair

We have worked on this for the consumer tiredlessly. His brother authorized his credit to be ran originally. After speaking to the customer we found out his brother did not have permission to authorize services. Envision immediately removed the system from the customers anme and placed the acct in...

his brothers name. Credit bureaus will not remove soft inquiries from the company that pulled the credit any longer. The consumer must file his own dispute to have the inquiry removed. We have chains of email communication with the customer we have always  tried to work with this customer and give him the best options. His brother is the one who stole his info and ran his credit, his brother is the one who authorized the system to be installed, his brother is the one who has no credit and lives in his home. The bureaus will remove the soft inquiry if the customer disputes the info directly. Envision has no control of this situation and as soon as Envision found out the brother lied and used his info we rectified the situation to the ability that we could.

The Company ran my credit with out my personal information. It is against the law, as well as the fair credit reporting act of 1970.They did not have my birth day or social security number. And it was not a soft inquire, it was a Hard inquire. At this point if it is not removed I will have no choice but to hire an attorney.And if they can run my credit from a name and address how do I know what they will be doing with my information.? And has this happen before? and who says it will not happen again. And they have not worked on fixing this problem, I have a few emails and have talked to them once on the phone. This is not professional. Also I have filed claims with The Federal Trade CommissionOn the company and the monitoring company  for Identity Theft. And My brother did not give them permission to run my credit and I can prove that. Credit was ran before my brother signed a agreement.

Before I started working on his vehicle I called his father, grandfather, and stepfather and told them there was front end damage and they should get it looked at. I solely was working on the wheel. I only worked on the axle and the barring in the wheel. I did not touch anything dealing with the...

damage. I showed them the metal that I found. They all agreed to do the work and they will fix the rear end another time and I don’t even do that work. If they have any issues, he can come down and talk to me and I can explain it to him.