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Pat's Carpet Outlet Inc.

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Pat's Carpet Outlet Inc. Reviews (1)

Initial Business Response /* (1000, 9, 2016/09/14) */
Contact Name and Title: [redacted] Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@theskishack.com
The customer did indeed purchase a battery from us. We sell Battery Outfitters brand batteries. Unfortunately, they delivered us...

batteries labeled as 2012 which we did not know at the time. Apparently we sold him one of these. When the customer brought the battery back, our counterman saw the 2012 label and could not accept it thinking that the battery could not have come from here as we had just opened this location in April of 2016.. We had know idea at the time that incorrect batteries had been delivered to us by Battery Outfitters. When we discovered this, Battery Outfitters apologized and delivered us correct batteries. In the meantime the customer took his battery directly to Battery Outfitters and they acknowledged the problem and promptly replaced his battery. We certainly apologize to the customer for his inconvenience and are glad he got a new battery. This truly was a mistake by Battery Outfitters that lead to this problem. Battery Outfitters can be contacted to verify all of the facts presented here. We wanted to reach out to the customer to apologize first hand but did not have his contact information.

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