Purchased a special order loveseat from Holston FurnitureUpon delivery, it had a defective control on the left side and flaws in the leatherOverall, the quality is unacceptableIt was delivered on September 21, and I immediately made my concerns knownThe man who answered my call at Holston Furniture didn’t give a name, but when I asked for the owner, he stated he WAS the ownerHe stated he would not replace the loveseat nor would he issue a refundI understand it was a special order but the loveseat should have been top quality for the amount I paid
Purchased a special order loveseat from Holston FurnitureUpon delivery, it had a defective control on the left side and flaws in the leatherOverall, the quality is unacceptableIt was delivered on September 21, and I immediately made my concerns knownThe man who answered my call at Holston Furniture didn’t give a name, but when I asked for the owner, he stated he WAS the ownerHe stated he would not replace the loveseat nor would he issue a refundI understand it was a special order but the loveseat should have been top quality for the amount I paid