Again we the dealer state we did not hook the trailer up to the vehiclethe customer stated he was all setTrailers state what size ball hitch they need on the tongue, Im sorry the customer did not see this when he hooked it upThis matter is being dealt with between our lawyers at this timeThanks
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] The response is a bold face lie from this business If they check the security cameras again they will see their employee was standing there guiding me in to the hook up They will also see the employee attached the trailer to my truck They also admit to NOT checking which ball size I had on my truck Again, it is like throwing the keys to a new car and not going over the amenities I have not had back problems for "over years." I was still in physical therapy for two herniated discs The re-connecting of the trailer to the truck exacerbated the condition The ownership of this dilemma rests soley on MC I could have been killed or seriously injured due to their negligence They are only concerned with $$$, not customer safety If you ask any trailer dealer they will tell you before they connect, they ensure the ball size is correct Please check their [redacted] reply You will see they admit guilt! Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]
Again we the dealer state we did not hook the trailer up to the vehiclethe customer stated he was all setTrailers state what size ball hitch they need on the tongue, Im sorry the customer did not see this when he hooked it upThis matter is being dealt with between our lawyers at this timeThanks
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] The response is a bold face lie from this business If they check the security cameras again they will see their employee was standing there guiding me in to the hook up They will also see the employee attached the trailer to my truck They also admit to NOT checking which ball size I had on my truck Again, it is like throwing the keys to a new car and not going over the amenities I have not had back problems for "over years." I was still in physical therapy for two herniated discs The re-connecting of the trailer to the truck exacerbated the condition The ownership of this dilemma rests soley on MC I could have been killed or seriously injured due to their negligence They are only concerned with $$$, not customer safety If you ask any trailer dealer they will tell you before they connect, they ensure the ball size is correct Please check their [redacted] reply You will see they admit guilt! Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]