You advertise on the registers if the item on the shelf is marked incorrectly you will sell it at that cost and all identical items and they wouldn't
I was in the Ontario Ohio Location, they had a shelf full of floor puzzles marked for $(I have a picture) and they rang up $this store only allowed us to get one, despite their Pricing Credibility Policy (have picture as well) that is posted at every registerIt states if a product is advertised or marked incorrectly you'll get that item and ALL identical items for that priceThe CSM *** was rude, and the Assistant Manager *** refused to abide by the policy and recited the price match policy! If this store refuses to follow policies they should do their job correctly and stop putting items where they do not go(This happens a lot at this location)
Electronics Dept has nothing but refurbish JUNK
Ive had a JVC model JLC47BCmaybe a little over 2yrs and for the past month there's a problem where the TV has to be reset by unplugging it and hitting power button times to come on and there's a shortage in itShould known there was going to be a problem when it took so long to come on when my son first gifted it to me but since had never had a LCD/LED tv I thought this was the norm but its not after finding reviews advising they are having the same issueI do believe Walmart has known about this issue because its all over the internet dating back to and its now discontinueThis will be the second piece Junk of a tv from Walmart , my first was a no good PROSCAN that didnt last a yearCould never buy a cordless phone or printer out of there that would workIve sent CEO/escalations an email about issue with no responseI want this tv replaced asap
They better hope this tv does not catch fire before it plays out ....Crooks
Do not fall prey to the Walmart instant credit/get a $ amount off of your purchase "deal" I was at the Walmart in Mishawaka and the sales clerk at the check out offered it to meShe said it would be quick and the $ amount seemed like a nice offerThat clerk was the only nice personAt first the transaction seemed to go quickly and the register then gaive immediate approval HOWEVER when the clerk enter the last code digits in for the final check out, it all went quickly down hillI was taken to the service desk and had to wait a long time to talk to some credit people on the phone only to be told I was turned down I went back to the check out because I needed the items I had shopped for and paid cashWhen I was in my car on my long way home I was called by the Walmart credit company only to be told my credit was good ( Which I knew it was good) and I would be receiving a credit card in the mailI asked them about the $ amount previously offered by the clerkThey said that was no longer an optionAfter spending more time on the phone, they offered no type of service recoveryI suggested they send me that $ amount in a coupon that the clerk said was part of the Credit card sign up for my purchaseThey said it was not an optionIn the I had wasted considerable time with those Walmart credit people, was embarrassed in the store and never received the $ amount off I was told aboutFrankly after giving that company my credit information over the phone, I am not 100% sure it wasn't some type of a scamI will not be going to Walmart and that if that credit card arrives in the mail,it will be promptly destroyed.Now I will either shop at my local small business or going the extra miles to go to Target
This is the worst store in the city of Indianapolis, advoid this Walmart if you can, the employees are unprofessional and lack respect for customersThe employees are childish and lack basic knowledge of customer service ! They've been on the news multiple times! Beech Grove has a bad reputation solely because of this store and beech grove is a nice place to stay! people always stealing from this store and a deputy is always parked outside of this storeGrocery shopping is already a stressful task, and then you have unprofessional employees giving you bad attitude like you've *** off thier day, and negavtive energy, I won't be shopping here again! This store as a whole deserves no stars, honestly they need a new manager, because the way his employees act, he doesn't do his job well at all!
Employees have attitude problems- you don't give paying customers attitudeHorrible store horrible managers- I had an issue with money gram I felt like the manager was internationally trying to upset me and so did my friend who I was with
I was refused sale of ammunition
On January 24,I went to my local Walmart in colonial heights,Va to purchase a box of ammunitionMy brother who at that time wanted to purchase a box of ammunition left his ID in the car, couldn't purchase his box of ammunition, but I had my ID card on me as well as my credentials( Law Enforcement) I was deniedThe sales rep told me that he couldn't sale me a box of ammunition because it's policy not to sale ammunition to anyone who maybe associated with someone who couldn't provide the correct identification, I explain to him that I was purchasing ammunition for myself, he still denied me the right to buy a box of ammo
Store associate:***
Associate ID: XXXXX
Store Number: ***
I purchased a two year contract with T-MobileSo ,I no longer needed Family Mobile service with Walmart .We had no contract with Family Mobile we paid for our phones out rightThe service they supply was month by month .I discontinue paying for the next monthSince we no longer needed Family Mobile phones or serviceOn May 24,2016,I received a letter that we were still being charged for Family Mobile servicesI called Family Mobile that day to cancel the serviceThey refused to do anything for me because I didn't have a pin numberEven know I had the phone numbers an account numberThey explained to me Walmart could give me my pin and help me cancel my accountWalmart had no record of my pinThey explain to me I should call Family Mobile to cancelI tried to call but couldn't get through A recording said the only thing they would do at this time is take a paymentFrustrated I paid the billI have excellent credit and didn't want to ruin my credit I paid for the next m
Purchased cell phone with year extended service plan 04/when the phone stopped working as it should took phone to Covington store Employee hand phone back with the explanation not Walmart problem contact *** then contacted Walmart care plan explanation not there problem contact straight talk My dealings with Walmart are finished
Walmart Catoosa, OKlahoma refuses to accept my $return with recent receiptI have made two attempts and contacted the customer service hotline
I want to return an item that I purchased on August 16, It is a Swiffer Jet mop I paid $forI have the original receipt, and I paid with debit cardThe mop stopped working after a piece on the handle broke off with a few usesI first attempted to return it the evening of August 20th after it stopped working over the weekendThe CSA, *** *** refused to issue me a refund based on "We can't accept this because it looks used and worn out." I showed her the receipt and she still refusedI left the storeAnd my wife called the Walmart customer service hotline at WALMARTShe submitted a complaint, and the phone agent said they would forward it to the store manager, *** *** We have yet to get a response from anybody
Today, August 27th, I made a second attempt to return the mop because I need my money back and
BILLION DOLLAR WALMART CORPROBBING ITS CUSTOMERS
WALMART
BOULDER HYWY
LAS VEGAS, NV
REFUSED TO HONOR AND REFUND MONEY OWED ME TWICE
TWO OR THREE MONTHS AGO I BOUGHT A SIVER CHAIN FROM WALMART'S JEWELRY DEPTFOR $PLUS SALES TAX
THE CHAIN DID NOT LAST LONG AND BROKEI DID NOT SAVE A RECEIPT AS I DID NOT EXPECT OR ANTICIPATE THE CHAIN BREAKING ON ME, AS I DO NOT HAVE A CRYSTAL BALL
ON 3/13/I TRIED TO GET A REUND OF MY $PLUS SALES TAXI WAS TOLD THAT THEIR CORP POLICY DID NOT ALLOW REFUNDS WITHOUT RECEIPTS AND REFUSED TO REFUND MY MONEY
ON THURSDAY MARCH 10, I BOUGHT ITEMS FOR A TOTAL OF $FROM TERMINAL SCXXXXXX REF #XXXXXXXXXXXX PAYING $BY EBT AND $DEBIT CARD WITH $CASH BACK
THE CLERK THAT WAITED ON ME WAS ONLY AGE AND COULD NOT RING UP THE WINE THAT I BOUGHT IN THIS PURCHASE AND HAD TO GET ANOTHER CLERK TO RING UP THE WINE
I ALSO HAD A BUDGET NOT TO EXCEED SO I TOOK SOME ITEMS OFF TO COME UP WI
I got an wmail from walmart saying they were giving me a gift card.So I clicked on the link and it took me to a page and it said I had to sign up for diffrent thing and I had to pay for what I signed up for in order to get the gift card so I did what it said and I didnt get the gift card.Even after I followed what they said to do
Product_Or_Service: dollar gift carf
I submitted an online one hour photo order for many photos of my infant son including several with him and his elderly and ill great-grandfatherThese were ordered on our last night in town (we live in WI) so that his great-grandfather could have them quicklyThe photo quality was abysmalThe prints were substantially darker than the images I submittedI have printed with Walmart previously and the quality has never been this poor or distorted from what I submittedI have been speaking with the manager Cooper who has repeatedly said that he needed to get more information and then call me back, however he has never once called me back, I have always had to reach back out to himTonight he told me that the only way for this to be resolved is for my mother who lives in the area to come in, request him, hope that he is working at that time, and request a gift cardHe said it is impossible to mail a gift card or send an electronic gift card to meThis claim makes no sense in this wo
Someone has fraudulently opened a Walmart Family Mobile T Mobile account with my husband's information, and he had received a bill in September He reported this issue to our local Walmart mobile store in Belle Isle Blvd in Oklahoma City, trusting that your company would take care of this matter To our surprise, he received again a bill this month This has to stop! We called the 1-877-760-8760, and we spoke with an agent and a supervisor We were promised that the fraud agency will try to resolve this issue within days, but they could not tell us what resolution(s) is(are) to be made Clearly, our first complaint did not work How could we possibly trust Walmart company that our second complaint will stop this fraudulent act? I suggest that Walmart provides a closure to people like us with a timely notification, stating the actions made as a result of their investigation, specifically stating steps made (or to be made) to prevent similar issue in future
Yes and hello I am contacting to obtain assistance on getting the Run Around on an almost five Month Past Due Refund!
I purchased a Huntington Beach Microwave from a Walmart store in Canton MI on Ford rdOn August On July the microwave Stopped working So after finding my receipt I went into same store I bought it was told to call the Product Care Plans 800# or go online so I called and was told I would be Refunded in10daysI was Not I had received No check in mail so I called back, my information was confirmed I was apologized to by a Walmart PCP call agent then she said she would immediately Resend my RefundWell needless to say I have called to inquire beg and beseech a call agent there since Sept until today as well as to Why a rep there Promises me and Swears they're are gonna Send it IMMEDIATELY...and here I feel as thought I'm in the Twilight Zone because I can't fathom Why they have lied to me for Almost 5Months!? Model number XXXXXXXXXXXXs
Back in February I went to Walmart in Atlanta to purchase a set of new tiresThey were fairly cheapSo SEVEN months later I go to get my tires rotated and the mechanic call me over to show me the WIRE that was showing on my TWO front tires
I get back with Walmart because I was verbally told that I had warranty on my tiresCool, so I get back with Walmart about the issue and they tell me that I do not have warrantySo I left the store and call cooperate, she tells the store manager of the issueI was notified a day later by someone on the automotive department to come back down so they can check it outNow, I do not live in Atlanta, I live approximately minutes awayI go back back down there so the mechanic to tell me the same exact thing that the other mechanic said the first time, but he added even if you had this so called warranty it still wouldn't be coveredSo I left and went about my dayNow it's Sunday and I have to go to work and my tire is extremely lowAlthough Walmart is the only place open today for that, I would never go back there AGAIN! Straight RIP OFF!
Misrepresentation of Price Between Online and In-Store
I discovered a bike on sale through WalMart's mobile application that listed the price as $for IN STORE and $ONLINEUpon finding the bike IN STORE, I was denied the price as listed from their mobile applicationI refuse to believe that this was something that could not have been handled in a proper manner, as I did not falsify that price, nor did I adjust it to come out in my favorThat is a deceptive business practice, and it is unfair to punish the customer for an error on the end of the businessPrice errors are to be honored in favor of the customer, and not in favor of rude management staff and deaf ears from corporate offices
I when to a hour Wal-Mart to get a sim card adaptor for a *** galaxy phone for straight *** When went on Wal-Mart appIt said it was in store when ask for help the employees in electronic said they did not know anything and id have to come back in the morning to get helpThat they weren't trained on the the night shiftSo I bought a straight talk bring your own phone kitBut it didnt have it in thereI went back in to the Wal-Mart store to get a refund and they told me customers service was closed and that they cannot do a returnBut I was never told at the check out that it could not be returnedAnd tell me after I buy a kit that I cant use is ridiculous
Every time I pull up to the pharmacy window,the tech opens the sliding door and hits my vehicleI have seen this happen to other customersIt has caused some light scratching and a small dent in my doorAll I want is for walmart to fix the sliding doorIts a bad design and its damaging customer vehicles
I visited the Copperas Cove, Texas Wal-mart yesterday to price matchThe manager on duty *** was disrespectful and unhelpful
She stated she was not going to honor the lowered price and walked away from meWhile I was standing there with Wal-Mart's price match policy and kmart slow cooker ad for $
You advertise on the registers if the item on the shelf is marked incorrectly you will sell it at that cost and all identical items and they wouldn't
I was in the Ontario Ohio Location, they had a shelf full of floor puzzles marked for $(I have a picture) and they rang up $this store only allowed us to get one, despite their Pricing Credibility Policy (have picture as well) that is posted at every registerIt states if a product is advertised or marked incorrectly you'll get that item and ALL identical items for that priceThe CSM *** was rude, and the Assistant Manager *** refused to abide by the policy and recited the price match policy! If this store refuses to follow policies they should do their job correctly and stop putting items where they do not go(This happens a lot at this location)
Electronics Dept has nothing but refurbish JUNK
Ive had a JVC model JLC47BCmaybe a little over 2yrs and for the past month there's a problem where the TV has to be reset by unplugging it and hitting power button times to come on and there's a shortage in itShould known there was going to be a problem when it took so long to come on when my son first gifted it to me but since had never had a LCD/LED tv I thought this was the norm but its not after finding reviews advising they are having the same issueI do believe Walmart has known about this issue because its all over the internet dating back to and its now discontinueThis will be the second piece Junk of a tv from Walmart , my first was a no good PROSCAN that didnt last a yearCould never buy a cordless phone or printer out of there that would workIve sent CEO/escalations an email about issue with no responseI want this tv replaced asap
They better hope this tv does not catch fire before it plays out ....Crooks
Do not fall prey to the Walmart instant credit/get a $ amount off of your purchase "deal" I was at the Walmart in Mishawaka and the sales clerk at the check out offered it to meShe said it would be quick and the $ amount seemed like a nice offerThat clerk was the only nice personAt first the transaction seemed to go quickly and the register then gaive immediate approval HOWEVER when the clerk enter the last code digits in for the final check out, it all went quickly down hillI was taken to the service desk and had to wait a long time to talk to some credit people on the phone only to be told I was turned down I went back to the check out because I needed the items I had shopped for and paid cashWhen I was in my car on my long way home I was called by the Walmart credit company only to be told my credit was good ( Which I knew it was good) and I would be receiving a credit card in the mailI asked them about the $ amount previously offered by the clerkThey said that was no longer an optionAfter spending more time on the phone, they offered no type of service recoveryI suggested they send me that $ amount in a coupon that the clerk said was part of the Credit card sign up for my purchaseThey said it was not an optionIn the I had wasted considerable time with those Walmart credit people, was embarrassed in the store and never received the $ amount off I was told aboutFrankly after giving that company my credit information over the phone, I am not 100% sure it wasn't some type of a scamI will not be going to Walmart and that if that credit card arrives in the mail,it will be promptly destroyed.Now I will either shop at my local small business or going the extra miles to go to Target
This is the worst store in the city of Indianapolis, advoid this Walmart if you can, the employees are unprofessional and lack respect for customersThe employees are childish and lack basic knowledge of customer service ! They've been on the news multiple times! Beech Grove has a bad reputation solely because of this store and beech grove is a nice place to stay! people always stealing from this store and a deputy is always parked outside of this storeGrocery shopping is already a stressful task, and then you have unprofessional employees giving you bad attitude like you've *** off thier day, and negavtive energy, I won't be shopping here again! This store as a whole deserves no stars, honestly they need a new manager, because the way his employees act, he doesn't do his job well at all!
Worst place to shop ever
Employees have attitude problems- you don't give paying customers attitudeHorrible store horrible managers- I had an issue with money gram I felt like the manager was internationally trying to upset me and so did my friend who I was with
I was refused sale of ammunition
On January 24,I went to my local Walmart in colonial heights,Va to purchase a box of ammunitionMy brother who at that time wanted to purchase a box of ammunition left his ID in the car, couldn't purchase his box of ammunition, but I had my ID card on me as well as my credentials( Law Enforcement) I was deniedThe sales rep told me that he couldn't sale me a box of ammunition because it's policy not to sale ammunition to anyone who maybe associated with someone who couldn't provide the correct identification, I explain to him that I was purchasing ammunition for myself, he still denied me the right to buy a box of ammo
Store associate:***
Associate ID: XXXXX
Store Number: ***
I purchased a two year contract with T-MobileSo ,I no longer needed Family Mobile service with Walmart .We had no contract with Family Mobile we paid for our phones out rightThe service they supply was month by month .I discontinue paying for the next monthSince we no longer needed Family Mobile phones or serviceOn May 24,2016,I received a letter that we were still being charged for Family Mobile servicesI called Family Mobile that day to cancel the serviceThey refused to do anything for me because I didn't have a pin numberEven know I had the phone numbers an account numberThey explained to me Walmart could give me my pin and help me cancel my accountWalmart had no record of my pinThey explain to me I should call Family Mobile to cancelI tried to call but couldn't get through A recording said the only thing they would do at this time is take a paymentFrustrated I paid the billI have excellent credit and didn't want to ruin my credit I paid for the next m
Purchased cell phone with year extended service plan 04/when the phone stopped working as it should took phone to Covington store Employee hand phone back with the explanation not Walmart problem contact *** then contacted Walmart care plan explanation not there problem contact straight talk My dealings with Walmart are finished
Walmart Catoosa, OKlahoma refuses to accept my $return with recent receiptI have made two attempts and contacted the customer service hotline
I want to return an item that I purchased on August 16, It is a Swiffer Jet mop I paid $forI have the original receipt, and I paid with debit cardThe mop stopped working after a piece on the handle broke off with a few usesI first attempted to return it the evening of August 20th after it stopped working over the weekendThe CSA, *** *** refused to issue me a refund based on "We can't accept this because it looks used and worn out." I showed her the receipt and she still refusedI left the storeAnd my wife called the Walmart customer service hotline at WALMARTShe submitted a complaint, and the phone agent said they would forward it to the store manager, *** *** We have yet to get a response from anybody
Today, August 27th, I made a second attempt to return the mop because I need my money back and
BILLION DOLLAR WALMART CORPROBBING ITS CUSTOMERS
WALMART
BOULDER HYWY
LAS VEGAS, NV
REFUSED TO HONOR AND REFUND MONEY OWED ME TWICE
TWO OR THREE MONTHS AGO I BOUGHT A SIVER CHAIN FROM WALMART'S JEWELRY DEPTFOR $PLUS SALES TAX
THE CHAIN DID NOT LAST LONG AND BROKEI DID NOT SAVE A RECEIPT AS I DID NOT EXPECT OR ANTICIPATE THE CHAIN BREAKING ON ME, AS I DO NOT HAVE A CRYSTAL BALL
ON 3/13/I TRIED TO GET A REUND OF MY $PLUS SALES TAXI WAS TOLD THAT THEIR CORP POLICY DID NOT ALLOW REFUNDS WITHOUT RECEIPTS AND REFUSED TO REFUND MY MONEY
ON THURSDAY MARCH 10, I BOUGHT ITEMS FOR A TOTAL OF $FROM TERMINAL SCXXXXXX REF #XXXXXXXXXXXX PAYING $BY EBT AND $DEBIT CARD WITH $CASH BACK
THE CLERK THAT WAITED ON ME WAS ONLY AGE AND COULD NOT RING UP THE WINE THAT I BOUGHT IN THIS PURCHASE AND HAD TO GET ANOTHER CLERK TO RING UP THE WINE
I ALSO HAD A BUDGET NOT TO EXCEED SO I TOOK SOME ITEMS OFF TO COME UP WI
I got an wmail from walmart saying they were giving me a gift card.So I clicked on the link and it took me to a page and it said I had to sign up for diffrent thing and I had to pay for what I signed up for in order to get the gift card so I did what it said and I didnt get the gift card.Even after I followed what they said to do
Product_Or_Service: dollar gift carf
I submitted an online one hour photo order for many photos of my infant son including several with him and his elderly and ill great-grandfatherThese were ordered on our last night in town (we live in WI) so that his great-grandfather could have them quicklyThe photo quality was abysmalThe prints were substantially darker than the images I submittedI have printed with Walmart previously and the quality has never been this poor or distorted from what I submittedI have been speaking with the manager Cooper who has repeatedly said that he needed to get more information and then call me back, however he has never once called me back, I have always had to reach back out to himTonight he told me that the only way for this to be resolved is for my mother who lives in the area to come in, request him, hope that he is working at that time, and request a gift cardHe said it is impossible to mail a gift card or send an electronic gift card to meThis claim makes no sense in this wo
Someone has fraudulently opened a Walmart Family Mobile T Mobile account with my husband's information, and he had received a bill in September He reported this issue to our local Walmart mobile store in Belle Isle Blvd in Oklahoma City, trusting that your company would take care of this matter To our surprise, he received again a bill this month This has to stop! We called the 1-877-760-8760, and we spoke with an agent and a supervisor We were promised that the fraud agency will try to resolve this issue within days, but they could not tell us what resolution(s) is(are) to be made Clearly, our first complaint did not work How could we possibly trust Walmart company that our second complaint will stop this fraudulent act? I suggest that Walmart provides a closure to people like us with a timely notification, stating the actions made as a result of their investigation, specifically stating steps made (or to be made) to prevent similar issue in future
Yes and hello I am contacting to obtain assistance on getting the Run Around on an almost five Month Past Due Refund!
I purchased a Huntington Beach Microwave from a Walmart store in Canton MI on Ford rdOn August On July the microwave Stopped working So after finding my receipt I went into same store I bought it was told to call the Product Care Plans 800# or go online so I called and was told I would be Refunded in10daysI was Not I had received No check in mail so I called back, my information was confirmed I was apologized to by a Walmart PCP call agent then she said she would immediately Resend my RefundWell needless to say I have called to inquire beg and beseech a call agent there since Sept until today as well as to Why a rep there Promises me and Swears they're are gonna Send it IMMEDIATELY...and here I feel as thought I'm in the Twilight Zone because I can't fathom Why they have lied to me for Almost 5Months!? Model number XXXXXXXXXXXXs
Back in February I went to Walmart in Atlanta to purchase a set of new tiresThey were fairly cheapSo SEVEN months later I go to get my tires rotated and the mechanic call me over to show me the WIRE that was showing on my TWO front tires
I get back with Walmart because I was verbally told that I had warranty on my tiresCool, so I get back with Walmart about the issue and they tell me that I do not have warrantySo I left the store and call cooperate, she tells the store manager of the issueI was notified a day later by someone on the automotive department to come back down so they can check it outNow, I do not live in Atlanta, I live approximately minutes awayI go back back down there so the mechanic to tell me the same exact thing that the other mechanic said the first time, but he added even if you had this so called warranty it still wouldn't be coveredSo I left and went about my dayNow it's Sunday and I have to go to work and my tire is extremely lowAlthough Walmart is the only place open today for that, I would never go back there AGAIN! Straight RIP OFF!
Misrepresentation of Price Between Online and In-Store
I discovered a bike on sale through WalMart's mobile application that listed the price as $for IN STORE and $ONLINEUpon finding the bike IN STORE, I was denied the price as listed from their mobile applicationI refuse to believe that this was something that could not have been handled in a proper manner, as I did not falsify that price, nor did I adjust it to come out in my favorThat is a deceptive business practice, and it is unfair to punish the customer for an error on the end of the businessPrice errors are to be honored in favor of the customer, and not in favor of rude management staff and deaf ears from corporate offices
I when to a hour Wal-Mart to get a sim card adaptor for a *** galaxy phone for straight *** When went on Wal-Mart appIt said it was in store when ask for help the employees in electronic said they did not know anything and id have to come back in the morning to get helpThat they weren't trained on the the night shiftSo I bought a straight talk bring your own phone kitBut it didnt have it in thereI went back in to the Wal-Mart store to get a refund and they told me customers service was closed and that they cannot do a returnBut I was never told at the check out that it could not be returnedAnd tell me after I buy a kit that I cant use is ridiculous
Every time I pull up to the pharmacy window,the tech opens the sliding door and hits my vehicleI have seen this happen to other customersIt has caused some light scratching and a small dent in my doorAll I want is for walmart to fix the sliding doorIts a bad design and its damaging customer vehicles
I visited the Copperas Cove, Texas Wal-mart yesterday to price matchThe manager on duty *** was disrespectful and unhelpful
She stated she was not going to honor the lowered price and walked away from meWhile I was standing there with Wal-Mart's price match policy and kmart slow cooker ad for $