Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I read the respond and I agree with payment history but it was for the same reason of not picking up our dumpsterThe last time my husband said pay themSo I didAgainst my better judgement This time I said it is bullWhy should I pay for lack of serviceAnd if they did as they state in the letterPrompt removal of dumpster, then I wouldn't have this bill would Iand as for getting aholld of them I have sent them lettersMy only regret is they weren't registered mailNow as with late fees, if I didnt have service , I wouldnt have a bill and I wouldnt have late fees [redacted]
This will be the final attempt to resolve the issue with *** *** as we can not spend any more time going through a third party to repeat what was already mentioned in previous responses. We are standing by our policy & will keep the account in collection status & it will be submitted to small claims court next week. We are willing to negotiate the amount due, as mentioned in the last response, but not if she does not contact us. Thank you, ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I read the respond and I agree with payment history but it was for the same reason of not picking up our dumpsterThe last time my husband said pay themSo I didAgainst my better judgement This time I said it is bullWhy should I pay for lack of serviceAnd if they did as they state in the letterPrompt removal of dumpster, then I wouldn't have this bill would Iand as for getting aholld of them I have sent them lettersMy only regret is they weren't registered mailNow as with late fees, if I didnt have service , I wouldnt have a bill and I wouldnt have late fees *** ***
The customer has been contacted several times, even before removing the dumpster for nonpayment, and no reply was received from her. Then, I mailed her a
letter asking for a timely response to prevent small claims action. And again, no response from her. The customer has had a very long history of late payments. When she reactivated service in (after the dumpster was previously removed for non payment the first time) she was informed that her service would be suspended immediately if payments were not received by the due dates. Since Jan 1, her payments were received as follows: 3/7/$130, 7/2/$202, 11/7/$205, 3/12/$& 8/7/$44. Keep in mind that services are on a monthly billing cycle & the amount owed is not only for us dumping her dumpster one time per month but keeping our dumpster & using it to put garbage in throughout the month. We provide the dumpsters & they are very expensive & require maintenance. The whole time her services were suspended, she continued to fill the dumpster & use it. The amount the customer owes us includes late fees that have accumulated, regular use of our dumpster & the trash that was removed from the residence. The customer has been notified to call us to set up payment arrangements (which may include removing some late fees) but has chose not to contact us. We do not feel our policy is wrong in any way & have been more than fair, considering her payment history & lack of responding to our notifications. All customers with delinquent payment history similar to hers are handled the same way & we have not had any issues with other customers. Please feel free to contact us if you have any further questions *** *** Thank you for the opportunity to explain our side of the story. Sincerely, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
hello againHow can I accept a responds that has no answerHOW CAN I BE CHARGED WHEN NO SERVICE WAS RENDERED AND PIG TOOK THE DUMPSTERSO ACCORDING TO THEIR OWN POLICY OF PAY ME AND WE WILL PICK IT UP CAN NOT BE DONE SO *** ANSWER IS CALL ME OR WE WASTE THE COURTS TIMEWHAT IS THE DIFFERENCE OF E MAIL THROUGH HERE OR TALKINGI STARTED THIS ACCOUNT WITH PAUL AND I WILL TALK TO HIMHOPEFULLY A VOICE OF REASONNOT OF UNFAIR GREEDY POLICY*** HAS NEVER!!! ANSWERED ANYTHING, JUST SIDE STEPPED AND THREATENED SMALL CLAIMSMAYBE MY NEXT FORUM WILL BE THE HERALDID LIKE PUBLIC OPINION ON THISYOU HAVE MY NUMBER, PIG ,SO HAVE PAUL CALL MEI WILL BE WAITING FOR HIS CALL
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I read the respond and I agree with payment history but it was for the same reason of not picking up our dumpsterThe last time my husband said pay themSo I didAgainst my better judgement This time I said it is bullWhy should I pay for lack of serviceAnd if they did as they state in the letterPrompt removal of dumpster, then I wouldn't have this bill would Iand as for getting aholld of them I have sent them lettersMy only regret is they weren't registered mailNow as with late fees, if I didnt have service , I wouldnt have a bill and I wouldnt have late fees [redacted]
This will be the final attempt to resolve the issue with *** *** as we can not spend any more time going through a third party to repeat what was already mentioned in previous responses. We are standing by our policy & will keep the account in collection status & it will be submitted to small claims court next week. We are willing to negotiate the amount due, as mentioned in the last response, but not if she does not contact us. Thank you, ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I read the respond and I agree with payment history but it was for the same reason of not picking up our dumpsterThe last time my husband said pay themSo I didAgainst my better judgement This time I said it is bullWhy should I pay for lack of serviceAnd if they did as they state in the letterPrompt removal of dumpster, then I wouldn't have this bill would Iand as for getting aholld of them I have sent them lettersMy only regret is they weren't registered mailNow as with late fees, if I didnt have service , I wouldnt have a bill and I wouldnt have late fees *** ***
The customer has been contacted several times, even before removing the dumpster for nonpayment, and no reply was received from her. Then, I mailed her a
letter asking for a timely response to prevent small claims action. And again, no response from her. The customer has had a very long history of late payments. When she reactivated service in (after the dumpster was previously removed for non payment the first time) she was informed that her service would be suspended immediately if payments were not received by the due dates. Since Jan 1, her payments were received as follows: 3/7/$130, 7/2/$202, 11/7/$205, 3/12/$& 8/7/$44. Keep in mind that services are on a monthly billing cycle & the amount owed is not only for us dumping her dumpster one time per month but keeping our dumpster & using it to put garbage in throughout the month. We provide the dumpsters & they are very expensive & require maintenance. The whole time her services were suspended, she continued to fill the dumpster & use it. The amount the customer owes us includes late fees that have accumulated, regular use of our dumpster & the trash that was removed from the residence. The customer has been notified to call us to set up payment arrangements (which may include removing some late fees) but has chose not to contact us. We do not feel our policy is wrong in any way & have been more than fair, considering her payment history & lack of responding to our notifications. All customers with delinquent payment history similar to hers are handled the same way & we have not had any issues with other customers. Please feel free to contact us if you have any further questions *** *** Thank you for the opportunity to explain our side of the story. Sincerely, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
hello againHow can I accept a responds that has no answerHOW CAN I BE CHARGED WHEN NO SERVICE WAS RENDERED AND PIG TOOK THE DUMPSTERSO ACCORDING TO THEIR OWN POLICY OF PAY ME AND WE WILL PICK IT UP CAN NOT BE DONE SO *** ANSWER IS CALL ME OR WE WASTE THE COURTS TIMEWHAT IS THE DIFFERENCE OF E MAIL THROUGH HERE OR TALKINGI STARTED THIS ACCOUNT WITH PAUL AND I WILL TALK TO HIMHOPEFULLY A VOICE OF REASONNOT OF UNFAIR GREEDY POLICY*** HAS NEVER!!! ANSWERED ANYTHING, JUST SIDE STEPPED AND THREATENED SMALL CLAIMSMAYBE MY NEXT FORUM WILL BE THE HERALDID LIKE PUBLIC OPINION ON THISYOU HAVE MY NUMBER, PIG ,SO HAVE PAUL CALL MEI WILL BE WAITING FOR HIS CALL