Paul's Paint & Repair

Sent: Friday, April 15, 8:PMSubject: Website: Complaint Response Response: The vehicle was brought in with the concern that the air conditioning (A/C) was not properly workingUpon diagnosing the vehicle it was found the A/C compressor was lockedA locked A/C compressor will not expose any potential refrigerant leaks in the system and has to be addressed firstThe A/C compressor is only one component of the entire A/C system and refrigerant leaks in other areas of the system are always possible, which happened to be the case for this vehicleA lifetime warranty was provided with the A/C compressor and a year warranty on the laborIf any of the parts replaced are defective, warranties will be honoredNone of the components replaced were defective or leakingIf the customer is dissatisfied with the work completed and desires a refund, we ask for all components installed to be returned in good condition and in a timely manner for a 100% refundSent on: 4/15/8:13:PM

[redacted] Hard copy Attached *** To Whom it may concernThe vehicle that [redacted] drives was repaired with a new front bumper & retainersIt was fitting perfectly when it left my shopSince then they have hit something again and torn it looseNow they want me to repair it for Free They need to turn in another claim for another accident to there insurance company Thank youPaul [redacted] Paul's Paint & Repair [redacted] Morris, MN

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,

Sent: Friday, April 15, 8:PMSubject: Website: Complaint Response Response: The vehicle was brought in with the concern that the air conditioning (A/C) was not properly workingUpon diagnosing the vehicle it was found the A/C compressor was lockedA locked A/C compressor will not
expose any potential refrigerant leaks in the system and has to be addressed firstThe A/C compressor is only one component of the entire A/C system and refrigerant leaks in other areas of the system are always possible, which happened to be the case for this vehicleA lifetime warranty was provided with the A/C compressor and a year warranty on the laborIf any of the parts replaced are defective, warranties will be honoredNone of the components replaced were defective or leakingIf the customer is dissatisfied with the work completed and desires a refund, we ask for all components installed to be returned in good condition and in a timely manner for a 100% refundSent on: 4/15/8:13:PM

*** Hard copy Attached *** To Whom it may concernThe vehicle that *** *** drives was repaired with a new front bumper & retainersIt was fitting perfectly when it left my shopSince then they have hit something again and torn it looseNow they want me to repair it for Free
They need to turn in another claim for another accident to there insurance company Thank youPaul *** Paul's Paint & Repair ** *** *** Morris, MN