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Pauls Plumbing & Svc

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Pauls Plumbing & Svc Reviews (2)

To address the complaint directly, the patient was not refused medical treatment at Northwest Pediatrics and Adolescents on the day of July 10,
9.95pt 0.55in 0.0001pt;">On the day of July 10, 2014, the office receptionist checked in the patient and presented Mr*** and Ms*** financial information regarding his child's previous visitsThe policy holder's insurance company had denied the claims of the patient's previous office visits and sent the balance as patient responsibility, which resulted in a large balanceThe receptionist offered to answer any questions, asked if they wanted to make any level of payment or create a payment planUpon hearing this information, while Ms*** was polite and understanding, Mr*** instead choose to become loud and disgruntle in the waiting room and then left the office voluntarily; he was never asked to leave or denied a visit with a doctor
On the day of July 09, 2014, the day before the appointment, an employee in our billing department, *** ***, called Mr*** and explained why there was a balance and that we are happy to work with him so he wouldn't have to pay the large sum upfront, rather in a payment arrangement that works best for their budgetPer *** ***'s statement, Mr*** was very understanding and willing to resolve the balance the next day
Attached you will find two statements regarding the incident that happened on July 10, if you need anything else, please let me know, as I am happy to oblige
Also attached is a signed document by the responsible parties that they understand our financial and office policies

I had several members of the staff yelling at me, called my husband and I liars, I was told not to talk while I was inside as if I was a dog or not in America After being yelled that for several minutes I suggest it to one of the Women that work there that was not yelling that we going to a private room Once in the room with her we were able to speak without being yelled that but I'm not sure there's any resolution that's going to come out of having three women yell at one customer at once in the front lobby in front of my two children Once they informed the doctor of the disagreement she was very short and I don't feel that she provided any aid to my childHe still has a rash and I have no step on what to do next to ensure what it is The only thing she gave me for my four-year-old son was some Claritin in luck Unfortunately this was not the first bad experience in the fault lies with me for not leaving the first and second and now third timeEven after having them cancel his wellness appointment to not have it still not set after three months laterthey felt necessary to Yell at me over not making it to a wellness appointment months ago that I was told I would not have to worry about because I explained the circumstances that day I would rather them tell us not to come back then to Yell at us over $and my child still need aid after they still take my $co-pay

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Address: 2140 Ivey Ln, Malabar, Florida, United States, 32950-3504

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www.northwestpediatrics.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Pauls Plumbing & Svc, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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