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Paving Plus Reviews (12)

-I've never worked for a [redacted], I worked for a Mr. [redacted]. -I never removed no $2300 worth of gravel from any driveway either, I removed loose stone and vegetation.-I've called and texted several times trying to schedule an appointment to come and take care of the proposed...

issues.-Everytime I would try to do so my request was denied, the response was I will let my attorney handle this matter. -As for the vegetation issues my contract simply states no vegetation is guaranteed, however I still offered to come take care of the issue.once again my request was denied.-As for any issues such as cracks, holes, etc.... I'll be glad to fix if Mr.[redacted] will grant me permission to come fix this issues.-Estimates of $12,000 and $19,000 are double and triple the cost originally charged by paving plus and for no reason should these driveways ever cost that much to pave or replace so maybe you might want to check into those quotes. -Once again I am willing to fix any issues these driveways may have Mr.[redacted] just as I have told you via phone call, text message, and Facebook messenger.We only install asphalt driveways when the asphalt plants are mixing asphalt, the asphalt plant will only mix asphalt when temperature and weather permits.

-I never claimed to have any leftover materials.-Price was given and contract was signed, ( I have copy of signed contract.)-Mr. [redacted] did say after we made an agreement that he needed to go feed his animals and I told him that was fine.-I laid the driveway at Mr.[redacted]'s request, including...

he asked I roll the edges off because he did not want thick edges, due to running his tractors and equipment across it, etc...-When I finished, the only reason I approached Mr.[redacted] was to apply the check number to his copy of the contract and receive a check.-Mr.[redacted] has not contacted me since that day he said he was satisfied and wrote me a check.- The only person to contact me in regards to the work I performed for Mr.[redacted], was a lady claiming to be his daughter, she contacted saying she was the property owner where I had performed the work and that I had done it without her consent and I told her that I apologized and that I had made an agreement with Mr.[redacted] and never knew of her existence to even think I needed her permission for the simple reason. Mr.[redacted] had said he was the homeowner and I took his word on that.-I never was rude with her. I hardly could get a word in with her, so finally I told her if Mr. [redacted] was not satisfied to have him contact me which he still hasn't till this day.-As far as the 15% cancellation fee that only applies for jobs that have not been completed within the 30 days.-With all of this being said I am not sure exactly how to resolve this complaint with Mr.[redacted] but I can assure you It will have to start with him at least contacting me stating he is not satisfied because it has been over a month and I have not a had a phone call from him till this day, that's if Mr.[redacted] is even not satisfied, it could just be the lady that contacted me claiming to be his daughter.  Thank you, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted] and I Crist Dillow meet at his home on Friday September 30th, we came to an agreement satisfying both parties.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We had our old driveway excavated & a new one put in by Paving Plus. They did an excellent job at a great price. We were very pleased.

Review: Gentleman came to house and said he had left over products and wanted to know if I would like to have it placed on driveway. I asked price and he said $1.00 a square foot. No contract was signed or exact price given. I told him I was in a hurry and needed to feed my animals so I didn't have time to stay there. He said no problem that he could do it without me there. It was just the one gentleman then and within about 15 minutes other men came in with equipment. They was done with work within an hour. They didn't cover the whole driveway only laid a strip down the middle part of the driveway. [redacted] then approached me for payment and advised $3800.00. I was not happy with the work or the amount. After I wrote the check he then said "Oh I forgot to get you to sign this". I thought I was just signing a paper stating that I had paid him. When I showed it to my daughter she said it was a contract. She called and talked to [redacted] the next day and he was very rude. I have talked to another paving company about this work and cost and when [redacted] was advised of this he wanted names and phone numbers of that business. I did not give him that information. [redacted] also would not come back and talk to me to try to resolve this matter. I tried to stop the check at the bank the following morning at 9:00am but he cashed check that same evening. He didn't leave my property until almost 4:15pm or 4:30pm and we leave at least 20 minutes from a bank.Desired Settlement: I would like to have this contract withdrawn at it states at the bottom. " if above contract is withdrawn 30 days after signing of contract, there will be a 15% charge of total job cost for cancellation" . I paid $3800.00 and 15% off the 3800.00 is $570.00. I would like to be refunded $3200. I feel that this business was dishonest. He mentioned a couple times about how much his equipment cost. The cost of equipment has nothing to do with the job that he is doing.

Business

Response:

-I never claimed to have any leftover materials.-Price was given and contract was signed, ( I have copy of signed contract.)-Mr. [redacted] did say after we made an agreement that he needed to go feed his animals and I told him that was fine.-I laid the driveway at Mr.[redacted]'s request, including he asked I roll the edges off because he did not want thick edges, due to running his tractors and equipment across it, etc...-When I finished, the only reason I approached Mr.[redacted] was to apply the check number to his copy of the contract and receive a check.-Mr.[redacted] has not contacted me since that day he said he was satisfied and wrote me a check.- The only person to contact me in regards to the work I performed for Mr.[redacted], was a lady claiming to be his daughter, she contacted saying she was the property owner where I had performed the work and that I had done it without her consent and I told her that I apologized and that I had made an agreement with Mr.[redacted] and never knew of her existence to even think I needed her permission for the simple reason. Mr.[redacted] had said he was the homeowner and I took his word on that.-I never was rude with her. I hardly could get a word in with her, so finally I told her if Mr. [redacted] was not satisfied to have him contact me which he still hasn't till this day.-As far as the 15% cancellation fee that only applies for jobs that have not been completed within the 30 days.-With all of this being said I am not sure exactly how to resolve this complaint with Mr.[redacted] but I can assure you It will have to start with him at least contacting me stating he is not satisfied because it has been over a month and I have not a had a phone call from him till this day, that's if Mr.[redacted] is even not satisfied, it could just be the lady that contacted me claiming to be his daughter. Thank you, [redacted]

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I, Mr [redacted], have called an spoke to Mr Dillow. He had some type of excuse for everything that I said to him. He asked me what I wanted to resolve the issue and I told him money back either $1000 to $1500 back. He said " I've never has anyone ask for money back". He said he need to go and would call me back and has not called back.This matter needs to be resolved because this business it not doing honest work.

Regards,

Business

Response:

We had two loads of asphalt millings and we laid that over the existing gravel driveway as far as it would go for a flat rate of $3,800. Asphalt millings last much longer than putting a load of gravel on your driveway because it packs tight and it is much more economical than paving. The asphalt millings are not the same as hot mix asphalt and will not set up. If we would have paved your 396’ x 20’ driveway the total cost would have been $2.50/sq. ft. or $19,800. I am sorry your daughter was not pleased with the outcome of the driveway. You explained that you wanted to reach a certain point on the driveway, it was more important to do that than for the millings to cover the full width of the driveway. You understood we were laying two loads of asphalt milling with the paver, then compacting with a vibratory roller and then tamping the edges for a flat rate of $3,800. I did exactly as you asked.

Business

Response:

I will refund you $1,000 - the check will be mailed tomorrow, 3/16.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

They arrived when they said they would. The whole crew knew what was required of them when they got here, and when right to work. They were all professional, polite, and knowledgeable about what they do. There equipment all seemed to be very well cared for also. I highly suspect that more of my neighbors will be calling them after they have seen the job they did for me. It was a pleasure to work with people like this. I highly recommend their work.

Based on my experience with this company, I would highly recommend their work. They responded promptly to my call, came out and performed their work in a timely and professional way for the agreed estimate. No surprises with money or quality. Well done!

Chris and Robert did everything they where asked. They went above and beyond to make sure we where happy with the paving they did to our driveway.

Paving Plus exceeded my expectations with excellent workmanship. The entire crew had different areas of expertise, and they worked together flawlessly. Before topping my driveway, they dug up bad spots and cut perfect seaming areas. They also increased the size for better functionality, as well as leveling out a badly sloping area. Their equipment was in good working order, and the highest quality asphalt was fresh from the plant. They worked hard to produce a superior product.

My name is [redacted], I live in the Cave Spring area of the County [redacted]. My experience with this company has been totally positive, they have done a number of homes in this area, I do not believe that anyone in the area has had a complaints, their prices are reasonable, their work is exceptional, they are very professional, and I will recommend them to any and all. A very good family business, thank you.

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Description: PAVING CONTRACTORS

Address: 90 Meadow Drive, Christiansburg, Virginia, United States, 24073

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