Pavlosky Accounting Solutions

[redacted] came to us through their bookkeeper, who needed bookkeeping help and seeked our servicesWe met all of her needs and jumped through all hoops to assist her in catching up her own business and taking on the tax return prep for [redacted] All of the invoicing of our time spent was absolutely for work needing to be doneWe never over charged them for anything that wasn't legitimate workWe could never make [redacted] happy...everything we did was an issue from the beginning [redacted] and [redacted] received excellent work in a timely manner and then decided to go elsewhere and not finish paying their outstanding bills with Pavlosky Accounting Solutions

Pavlosky Accounting Solutions, Incdid handle the applications for [redacted] and her party and have done so for many other clients without errorThe delay and rejection from the IRS was never made aware to my office in a timely manner, therefore we couldn't rectify the situation right away The problems that might occur within the IRS processing of ITIN applications is truly upon the individual applying.I stand behind all of my work with them and the charges that this process does incurThank you,Heather P [redacted]

Complaint: [redacted] I am rejecting this response because: Yes we realize it is a drawn out process but if the form was done correctly it would have been fine We have refiled, on our own starting at square one again We responded this last time- that it was done incorrectly (wrong box checked off) We would ike a partial refund for services provided that were not done accurately We have had to investigate ourselves and really feel by hiring you this should have been done correctly Sincerely, [redacted]

I received this complaint and offered to work on it and do any needed amendments free of chargeThis person chose not to do that and file this complaint insteadI would still be willing to help in any way I can but I will not be paying someone else to do her workPlease let her know that we continue to stand behind our work and remove this complaint from our records Thank you, Heather P [redacted] President [redacted] Bellingham, WA Phone: [redacted] Fax: [redacted] @p [redacted] accounting.com

From: [redacted] [mailto: [redacted] ] Sent: Tuesday, May 17, 1:PMTo: Info Subject: Complaint Number [redacted] We tried to respond to this, but I guess we were a little late in doing so She charged us for work she did not do and sent us into collections We want that removed from Collections are we will be taking her to small claims court Also, who do I report her to? Should I report her to Department of licensing? Thank You [redacted] ***

Complaint: ***I am rejecting this response because:
We did try and contact Ms P*** numerous times before this. NEVER received any info back from her. We also called and no one ever returned our call. This was NOT resolved in a timely manner because no one would respond to us nor did we get anything from the IRS previously
Here is an email FINALLY received from her on Oct 14. I finally heard back from someone after numerous attempts. The reason for the rejected ITIN (Form W-7) is that the incorrect exception number was put in box H. She did not check the box stating it was for withholding of taxes. We did not hear back from the IRS till Dec so there was not a way to do it in a more timely manner. See attached letter from the IRS
We still would like some kind of refund for the work that was done incorrectly.
----- Original Message -----
From: *** ***
To: ***
Cc: *** ***
Sent: Friday, October 14, 1:PM
Subject: ITIN follow up
Sincerely,*** ***

Hello ***,
I'm responding again to these complaints filed by *** *** and *** *** of *** *** who keep filing additional complaintsI've made it very clear that I never charged them for work that wasn't performed when requested from ***We never had the chance to prepare their tax return or file an extension because work was abruptly halted from *** and handed back over to her before we had a chance to finishWe were right in the middle of the process and tried to make that very clear with her
Since she regained control of the bookkeeping it was left up to her to make sure an extension was filed along with the completion of the tax returnThe fines they incurred from the IRS are in no way my responsibility
The charges for $for our time leading up to that was for very legitimate workI absolutely stand behind my work
Thank you,
Heather P***

Ms***,The gap in communication with you and Pavlosky Accounting Solutions, Incand the rejection of your ITIN applications was indeed a very drawn out process and sometimes with the IRS it can take many months to even send any correspondenceBut we can never guarantee any applications and or sometimes the unfortunate situation of denying themThe last email you sent to reach out to me was over the Christmas holiday and into the New Year and the office was closed during that timeI've never received any voice messages or new emails from you since...so therefore puts more space between the communicationOur apologies that this has been a long drawn out processI'm not sure where you can go from here...except reapply. Sincerely,Heather P***

Complaint: [redacted]I am rejecting this response because:  She billed us and we paid for all of the work she did for us.  Our next step will be to hire an attorney and turn her into Quicbook Pro Advisor and also to the department of licening.  We have proof of bills we paid and for what services.
 
Sincerely,[redacted]

I received this complaint and offered to work on it and do any needed amendments free of charge. This person chose not to do that and file this complaint instead. I would still be willing to help in any way I can but I will not be paying someone else to do her work. Please let her know that we...

continue to stand behind our work and remove this complaint from our records.
 
Thank you,
 
Heather P[redacted]
President
[redacted]
Bellingham, WA 98225
Phone: [redacted]
Fax: [redacted]accounting.com

Pavlosky Accounting Solutions, Inc. did handle the applications for [redacted] and her party and have done so for many other clients without error. The delay and rejection from the IRS was never made aware to my office in a timely manner, therefore we couldn't rectify the situation right away....

The problems that might occur within the IRS processing of ITIN applications is truly upon the individual applying.I stand behind all of my work with them and the charges that this process does incur. Thank you,Heather P[redacted]

From: [redacted] [mailto:[redacted]] Sent: Tuesday, May 17, 2016 1:28 PMTo: Info <[email protected]>Subject: Complaint Number [redacted]
 
We tried to respond to this, but I guess we were a little late in doing so.
 
She charged us for work she did not do and sent us into collections.  We want that removed from Collections are we will be taking her to small claims court.  Also, who do I report her to?  Should I report her to Department of licensing?
 
Thank You
 
[redacted]

[redacted] came to us through their bookkeeper, who needed bookkeeping help and seeked our services. We met all of her needs and jumped through all hoops to assist her in catching up her own business and taking on the tax return prep for [redacted]. All of the invoicing of our time...

spent was absolutely for work needing to be done. We never over charged them for anything that wasn't legitimate work. We could never make [redacted] happy...everything we did was an issue from the beginning. [redacted] and [redacted] received excellent work in a timely manner and then decided to go elsewhere and not finish paying their outstanding bills with Pavlosky Accounting Solutions.

Complaint: [redacted]I am rejecting this response because:
Yes we realize it is a drawn out process but if the form was done correctly it would have been fine.   We have refiled, on our own...   starting at square one again.  We responded this last time-  that it was done incorrectly (wrong box checked off)   We would ike a partial refund for services provided that were not done accurately.  We have had to investigate ourselves and really feel by hiring you this should have been done correctly.
Sincerely,[redacted]