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PawLoving

United States

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PawLoving Reviews (%countItem)

• Jan 13, 2021

Fraud or bad business?
November 1, 2020. Ordered a product from the PawLoving website. Paid with my debit card (my first mistake). Got a receipt and a tracking number. Debit cleared my account the same day. Time passes. No product and no response to inquiries. 45 days after the purchase when I got real cranky I got an email with a long sad story about COVID-19 and manufacturing troubles in China. But soon, soon. They said. In January I got a response that said the same thing as before. Busy busy, troubles in China. It's been 10 weeks, nothing is shipped, nothing is tracked, and my money has not been refunded. In fact we are back to silence from them. I don't this company is real. I fear it is just a website and a couple of slick con-artists smiling all the way to the bank.

Deceptive practices
I would suggest that you stay far away from a site called PawLoving.com. They supposedly sell pet products... I placed an order with them at the end of April and given that it still hadn't shipped 3 weeks later, I canceled it and asked for a full refund. They lallygagged using Covid-19 as an excuse... A week later, they said that they couldn't issue a refund because the item had just shipped. I said that I would refuse the package on delivery to which they responded that I'd get my refund when they received the item in return! After informing me of the shipment, I opened a PayPal claim. I finally got a refund almost 2 months after placing the order.They're located in China... and so is the package the last time I checked!

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