Pawsitive Petcare

April 8, 2016To Whom It May Concern:In response to a complaint made by [redacted] on 04/01/2016 with an assigned ID of [redacted].As for her complaint of a “rusted out frame" which is completely incorrect. The said vehicle, a 2005 [redacted] was taken to a Pennsylvania state inspection...

station and passed Pennsylvania state inspection on February 03, 2016.This vehicle was sold with a 3 month/4500 mile powertrain warranty for mechanical problems involving the internal motor or transmission.We do not give refunds. We have been in business over 38 years and try to satisfy all of our customers within reason. Some requests are unreasonable and cannot be met.Thank you, Stanley E.