Contractor performed work at my residence based on a quote that he submitted and we accepted it While his employees were performing the agreed service items, we were notified that a change is required due to a found issue in the main electrical panelBusiness owner was notified and arrived on site to further assess We mutually agreed that item on the quote will not be performed, rather only labor for fixing the just discovered issue The invoice received several days later includes itemized costs for items to We honored items 1,2,and with a check which was already received and processed by Paxos For item we do not agree the way the amount of $was calculated for less than hours of labor of one technician (Scott), that also included the time business owner traveled to our residence and our conversation on all possible options We specifically mentioned by email to Paxos that we cannot accept the fact that the daily rate for men ($1040) was used adequat
Contractor performed work at my residence based on a quote that he submitted and we accepted it
While his employees were performing the agreed service items, we were notified that a change is required due to a found issue in the main electrical panelBusiness owner was notified and arrived on site to further assess
We mutually agreed that item on the quote will not be performed, rather only labor for fixing the just discovered issue
The invoice received several days later includes itemized costs for items to We honored items 1,2,and with a check which was already received and processed by Paxos
For item we do not agree the way the amount of $was calculated for less than hours of labor of one technician (Scott), that also included the time business owner traveled to our residence and our conversation on all possible options
We specifically mentioned by email to Paxos that we cannot accept the fact that the daily rate for men ($1040) was used adequat
Complaint: [redacted]
I am rejecting this response because:
Only one person worked on the main electrical panel, and the fact that the business decided to dispatch a 2 people crew should be a no issue for the client
Arrival time for the crew was 0750 and departure time was 1417 - the paper that I signed when the crew left had 0700 to 1500 but I was specifically told by Scott that "this is only for Mike so we justify our day". Do I sense a practice of deceiving here and false representation of time recording?
Any time spent by business owner, either commuting or presenting me with options is not billable time - maybe in the future when job assessment is performed an in depth analysis should be performed?
Material supplied for item 4 was just an interlock which as per business owner "costs only $25". What other material is included in the $125?
Thank you in advance
Regards,
[redacted]
The Original scope of work consisted of 5 line items. As the homeowner mentioned, we have received payment for all items, with the exception of line item number 4. (See Attached under Teodorescu). Once we began working on that line item, we noticed that the initial wiring of the...
work performed previously by others was not correct. So we stopped working on that and began on other things that needed to be complete. I (mike Paxos ) was notified of the situation and immediately reported to the job to come up with an alternative plan. I met with the homeowner to review our options and came up with a alternative game plan which was to correct the wiring and make the system safe. Also, correct the switching method of the generator panel with an interlock mechanism at a minimum. I had made some recommendations about possibly having the availability of the entire home being backed up by the generator which would eliminate the task of reworking the existing circuitry. Trying to make the best out of the situation. He asked me to get him a proposal on the whole house generator option. Within 1 hour I had it all put together and returned to the site to present it to him personally and via email. I told the homeowner that I would take into consideration our time spent on this item and revise the invoice as best as I could.
Our policy at Paxos Electric is if we deviate from the original scope of work due to an unforeseen situation and causes a delay in our scheduled time on site, we deffer to a time and material billing rate. Making it fair to both the us and the client. We repair what was wrong and they don't get taken advantage of.
Upon completion of correcting the wiring, installing the generator interlock mechanism, time spent meeting with the client and putting together different proposals, I was only able to discount $50.00 from the original cost of that specific line item.
After breaking it down to the homeowner and keeping the courtesy discount still intact...... He still didn't feel that it was enough. I had two men on the clock for this job from 7 am.(start at the shop loading and prepairing for this job) to 3pm (Finish time back at the shop). All billable to him. ($95/hr/foreman rate) ($35/hr/apprentice rate) ($130/hr x 8 hrs = $1040). My material that I supplied cost me $125.00 Leaving me with a total of $1165.00.
I honored my $100 courtesy discount and revised the invoice as best as I could with a $50 deduction off of the original proposal
I can not bill out for one guy for the resolution of the wiring, because two guys were on site plus the my time I spent resolving the situation.
Scott= $95.00/hr x = Material $Total : $ Will this satisfy your claim?
Contractor performed work at my residence based on a quote that he submitted and we accepted it While his employees were performing the agreed service items, we were notified that a change is required due to a found issue in the main electrical panelBusiness owner was notified and arrived on site to further assess We mutually agreed that item on the quote will not be performed, rather only labor for fixing the just discovered issue The invoice received several days later includes itemized costs for items to We honored items 1,2,and with a check which was already received and processed by Paxos For item we do not agree the way the amount of $was calculated for less than hours of labor of one technician (Scott), that also included the time business owner traveled to our residence and our conversation on all possible options We specifically mentioned by email to Paxos that we cannot accept the fact that the daily rate for men ($1040) was used adequat
Contractor performed work at my residence based on a quote that he submitted and we accepted it
While his employees were performing the agreed service items, we were notified that a change is required due to a found issue in the main electrical panelBusiness owner was notified and arrived on site to further assess
We mutually agreed that item on the quote will not be performed, rather only labor for fixing the just discovered issue
The invoice received several days later includes itemized costs for items to We honored items 1,2,and with a check which was already received and processed by Paxos
For item we do not agree the way the amount of $was calculated for less than hours of labor of one technician (Scott), that also included the time business owner traveled to our residence and our conversation on all possible options
We specifically mentioned by email to Paxos that we cannot accept the fact that the daily rate for men ($1040) was used adequat
Complaint: [redacted]
I am rejecting this response because:
Only one person worked on the main electrical panel, and the fact that the business decided to dispatch a 2 people crew should be a no issue for the client
Arrival time for the crew was 0750 and departure time was 1417 - the paper that I signed when the crew left had 0700 to 1500 but I was specifically told by Scott that "this is only for Mike so we justify our day". Do I sense a practice of deceiving here and false representation of time recording?
Any time spent by business owner, either commuting or presenting me with options is not billable time - maybe in the future when job assessment is performed an in depth analysis should be performed?
Material supplied for item 4 was just an interlock which as per business owner "costs only $25". What other material is included in the $125?
Thank you in advance
Regards,
[redacted]
The Original scope of work consisted of 5 line items. As the homeowner mentioned, we have received payment for all items, with the exception of line item number 4. (See Attached under Teodorescu). Once we began working on that line item, we noticed that the initial wiring of the...
work performed previously by others was not correct. So we stopped working on that and began on other things that needed to be complete. I (mike Paxos ) was notified of the situation and immediately reported to the job to come up with an alternative plan. I met with the homeowner to review our options and came up with a alternative game plan which was to correct the wiring and make the system safe. Also, correct the switching method of the generator panel with an interlock mechanism at a minimum. I had made some recommendations about possibly having the availability of the entire home being backed up by the generator which would eliminate the task of reworking the existing circuitry. Trying to make the best out of the situation. He asked me to get him a proposal on the whole house generator option. Within 1 hour I had it all put together and returned to the site to present it to him personally and via email. I told the homeowner that I would take into consideration our time spent on this item and revise the invoice as best as I could.
Our policy at Paxos Electric is if we deviate from the original scope of work due to an unforeseen situation and causes a delay in our scheduled time on site, we deffer to a time and material billing rate. Making it fair to both the us and the client. We repair what was wrong and they don't get taken advantage of.
Upon completion of correcting the wiring, installing the generator interlock mechanism, time spent meeting with the client and putting together different proposals, I was only able to discount $50.00 from the original cost of that specific line item.
After breaking it down to the homeowner and keeping the courtesy discount still intact...... He still didn't feel that it was enough. I had two men on the clock for this job from 7 am.(start at the shop loading and prepairing for this job) to 3pm (Finish time back at the shop). All billable to him. ($95/hr/foreman rate) ($35/hr/apprentice rate) ($130/hr x 8 hrs = $1040). My material that I supplied cost me $125.00 Leaving me with a total of $1165.00.
I honored my $100 courtesy discount and revised the invoice as best as I could with a $50 deduction off of the original proposal
I can not bill out for one guy for the resolution of the wiring, because two guys were on site plus the my time I spent resolving the situation.
Scott= $95.00/hr x 2.5 = 237.50
Material $25.00
Total : $262.50
Will this satisfy your claim?