Florida Blue Dental via Florida Combined Life offers online chat to sell you a policy, but buyer beware once you have a policy as their online contact capability becomes zilch They actually seem to hide from online customer service Beware of their billing department There are times when I have paid my annual invoice only for a "monthly payment due" email to show in my inbox months later When I've called to get the issue resolved, I had to describe to the support person how to look up my invoice and payment in order to resolve that it had been paid for the year Even after they acknowledged the payment, they said they had to submit a request to correct the information and couldn't promise that it would be corrected That, to me, was amazing that their billing could be so messed up and they couldn't correct it when the problem was discovered I've already started to shop for another plan I wouldn't mind working directly with Florida Blue Dental but not when they farm their business to the incompetent billing department of Florida Combined Life
We have been covered by BCBS dental plan since and have paid quarterly, months ago I got a letter from them informing me that my coverage was canceled for non payment, I resubmitted copies of canceled checks with little help I am convinced that in order to get a job with Florida combined life you must prove that you never attended school, you are unable to read, write, understand; namely you must be a mn to work there Keep getting to cancellation letters per week for non payment while billing has all payments records in front of them
I have had problems with my dental coverage which I have had for many years The trouble started October 2016, when they sent me a bill I sent checks for months I received a letter that my coverage was cancelled in December Yes, the year on the letter was I have called the company times to resolve this issue, however they sent me separate checks returning my payments I called and cancelled the coverage, however I'm still receiving bills ranging from $to $ I sent the bills back explaining I no longer had coverage In the meantime, I have obtained dental coverage with another company But received another bill this week for March 2017, $ I called but could not get through to billing, but the call center employee said that my coverage was cancelled I'm going to send this bill back with the dental card cut in half and hope it gets their attention
my experience with BCBS Florida Combine Life (Dental) I enrolled with them 12/to be covered for the new year Submitted my first payment in December & received email confirmationAnd now it's March I've called there office times (along w/automated services) to get my insurance card nothingWhen I try to make my monthly payments online I wasn't able to and when I call they say I wasn't enrolled then other repswould say I am enrolled (which is it)So when I called to make my payment For March they tell me my insurance was cancelled the end of Jan31, Granted each time I called my cards are on the way NEVER received themBut, the moment I call again last week 3/12/about my cards again I get a letter in the mail 3/16/quicker then receiving my dental cardsSCAM!!! Pissed consumer & they won't refund my money backDO NOT USE THEM FOR DENTAL INSURANCE because the representatives are a joke & they don't keep record of anything even if you do....I don't want to give them any stars
Florida Blue Dental via Florida Combined Life offers online chat to sell you a policy, but buyer beware once you have a policy as their online contact capability becomes zilch They actually seem to hide from online customer service Beware of their billing department There are times when I have paid my annual invoice only for a "monthly payment due" email to show in my inbox months later When I've called to get the issue resolved, I had to describe to the support person how to look up my invoice and payment in order to resolve that it had been paid for the year Even after they acknowledged the payment, they said they had to submit a request to correct the information and couldn't promise that it would be corrected That, to me, was amazing that their billing could be so messed up and they couldn't correct it when the problem was discovered I've already started to shop for another plan I wouldn't mind working directly with Florida Blue Dental but not when they farm their business to the incompetent billing department of Florida Combined Life
We have been covered by BCBS dental plan since and have paid quarterly, months ago I got a letter from them informing me that my coverage was canceled for non payment, I resubmitted copies of canceled checks with little help I am convinced that in order to get a job with Florida combined life you must prove that you never attended school, you are unable to read, write, understand; namely you must be a m
n to work there Keep getting to cancellation letters per week for non payment while billing has all payments records in front of them
I have had problems with my dental coverage which I have had for many years The trouble started October 2016, when they sent me a bill I sent checks for months I received a letter that my coverage was cancelled in December Yes, the year on the letter was I have called the company times to resolve this issue, however they sent me separate checks returning my payments I called and cancelled the coverage, however I'm still receiving bills ranging from $to $ I sent the bills back explaining I no longer had coverage In the meantime, I have obtained dental coverage with another company But received another bill this week for March 2017, $ I called but could not get through to billing, but the call center employee said that my coverage was cancelled I'm going to send this bill back with the dental card cut in half and hope it gets their attention
my experience with BCBS Florida Combine Life (Dental) I enrolled with them 12/to be covered for the new year Submitted my first payment in December & received email confirmationAnd now it's March I've called there office times (along w/automated services) to get my insurance card nothingWhen I try to make my monthly payments online I wasn't able to and when I call they say I wasn't enrolled then other repswould say I am enrolled (which is it)So when I called to make my payment For March they tell me my insurance was cancelled the end of Jan31, Granted each time I called my cards are on the way NEVER received themBut, the moment I call again last week 3/12/about my cards again I get a letter in the mail 3/16/quicker then receiving my dental cardsSCAM!!! Pissed consumer & they won't refund my money backDO NOT USE THEM FOR DENTAL INSURANCE because the representatives are a joke & they don't keep record of anything even if you do....I don't want to give them any stars