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Payday America, Inc.

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Payday America, Inc. Reviews (3)

Hello, First of all I would like to apologize for not getting back to you quicker You are on this list by mistake I have removed the telephone number from the system and you should not receive any calls or messages going forward Laurie if for some reason you do please
reach out to me directly and I will do what ever is needed to fix this for you Again I apologize and it should not happen again. Thank you very much and have a wonderful day!JAMES "ANDY"*** District Manager|PaydayAmerica Ph: ###-###-####| Cell: ###-###-#### www.paydayamerica.com

Initial Business Response /* (1000, 5, 2015/12/30) */
December 30, 2015
Mr. [redacted]
Mediation Coordinator
Revdex.com
RE: Ms. [redacted] Mpls, MN 55421
Dear Mr. [redacted]:
I am writing in response to your correspondence dated 12/22/15 regarding...

the above referenced matter.
In June of 2015, Ms. [redacted] applied for and was granted a line of credit in the amount of $495.50. When the amount was due to be paid back, our customer failed to make the payment. As a result, the customers check for that same amount was deposited with their bank. That check was returned due to a stop payment by the customer putting her account default.
On June 22nd, a letter was sent to the address of record informing them that their account was delinquent and requesting that the account be brought current. On 8/24/2015 the correspondence was returned to sender for the wrong address. On 10/8/2015 our customer contacted our collections department and proposed to pay the balance by paying $25.00 per pay period. Our collections Manager countered the offer and proposed that we would accept $25.00 per pay period for the first month, and then $50.00 per pay period for the remainder of the balance. The customer told us that they would call us back with the answer. Over two months elapsed before Ms. [redacted] returned the call, again asking to pay off the balance at $25.00 per check. At this point we informed Ms. [redacted] that we would continue to pursue this through a garnishment process.
Ms. [redacted] has been a client for some time however she has not paid a "fee" for this advance since 2013. This loan was opened in June 2015 and closed/defaulted and filed for collections by the end of July 2015. Lastly, contrary to our customer's assertion, our collection Manager, Mr. Josh [redacted], has been responsive to the [redacted]'s, and has not failed to call them back or failed to pick up their call.
We trust that the above has been response to your request. If you have additional questions please call me directly at [redacted].
Sincerely,
Mark [redacted]
Compliance Officer
Payday America Inc.
Cc: Josh [redacted], Collections Manager
James [redacted], District Manager
Initial Consumer Rebuttal /* (3000, 7, 2015/12/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My loan was opened in September (2013?) and I paid a $35.00 "fee" every two weeks to reloan. I HAVE YET to hear back from Josh.
Either way it goes when someone offers a payment plan you should not levy a paycheck.
Thanks Payday!

I am responding to the complaint filed by [redacted].  As noted, Ms. [redacted] had done business with Payday America in 2015.  Ms. [redacted] has previously submitted a complaint to the Revdex.com that we have responded to you accordingly, regarding the same matter.  In short, because of actions...

taken by Ms. [redacted] with respect to her previous outstanding balance that has since been taken care of, we have informed Ms. [redacted] that we are no longer able to do business with her anymore.  We do not feel that it is necessary or helpful to rehash the specifics at this time.  We wish her the best.

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