Payroc found me! As a home based Travel agent they had no idea how much I needed there serviceMy current servers just stopped working, and no way to contact themFelt lost! Deal with customers all over the country, but no way to collect my service feesThat was before Jackie walked into my office She has held my hand setting up my account and processing the charges So thankful there are still companies out there that really have customer service
We have been business for years and Have used payrock for about a year.this buy far the best credit card company I have dealt with and Jackie is also the best rep I have had
Payroc has been our Merchant Services Provider for over eight months nowCompared to our prior provider, Payroc has a simple portal to navigate through our account and also, a detailed chargeback portal that comes in handy on a daily basisWe have had multiple situations, which required immediate attention in regard to chargebacks and I will say that the attention and hard work put behind our requests are highly appreciatedOur account representative quickly responds and handles all our needs promptly and professionallyOur company respects the business relationship we have grown with Payroc and looking forward to continuing our business with them
I have used several mobile pay services and was not happyI luckily found Roampay and cannot say enough about their service and affordable feesPlease contact Jackie [redacted] if you are in the market for this service
Great group! Very professional and responsive with excellent customer service Dan and his team offer very efficient and cost effective services They are definitely THE credit card processing company to use
Wonderful customer service, efficient and cost effective, responds quickly to messages and answers questions thoroughly, recommend the best options based on personalized scenarios and has genuine intentions of helping merchants and their customers while keeping everyone's information safe
Bob *** is our rep here at the bank He has been excellent to work with Our clients appreciate his attentiveness that he brings to themHe has always been very quick to respond to our clients questions or concerns Always a great experience
We have always had a great experience with Natalie! She does an amazing job, whenever we have had an issue she handles it or if she is unable to she is able to walk us through how to get our issue resolvedNatalie is professional and knowledgeable and takes the time to speak with you, we never hesitate to call with questions
This company is outstanding in every aspect Bob has gone above and beyond our expectations as a representative to ensure everything is working properly I definitely would recommend this company to others
I have been a customer of payroc for about a year, and my rep Jackie has handled any and all of my questions within an hour of my call, no computer voices, no jumping thru hoops to get resoulution,and understands that not everyone is a "computer " personno other company has been able to beat their rates either.wish that would stop all the other calls from companies telling me " what they can do for me".no need jackuie does it.thank you Jackie!
We have been working with Payroc for over 2 years now and we cannot be happier with their service, customer relations, and support. Any time we have a question, somebody is always available to address the issue and determine a quick solution. Our direct contact, Jim [redacted], is always available to answer our phone calls and our emails. He is very knowledgeable in the credit card processing system and is quickly able to train us and address our questions/concerns.
Payroc found me! As a home based Travel agent they had no idea how much I needed there service. My current servers just stopped working, and no way to contact them. Felt lost! Deal with customers all over the country, but no way to collect my service fees. That was before Jackie walked into my office.
She has held my hand setting up my account and processing the charges.
So thankful there are still companies out there that really have customer service.
Payroc has been our Merchant Services Provider for over eight months now. Compared to our prior provider, Payroc has a simple portal to navigate through our account and also, a detailed chargeback portal that comes in handy on a daily basis. We have had multiple situations, which required immediate attention in regard to chargebacks and I will say that the attention and hard work put behind our requests are highly appreciated. Our account representative quickly responds and handles all our needs promptly and professionally. Our company respects the business relationship we have grown with Payroc and looking forward to continuing our business with them.
We have been business for 20 years and Have used payrock for about a year.this buy far the best credit card company I have dealt with and Jackie is also the best rep I have had..
Payroc found me! As a home based Travel agent they had no idea how much I needed there serviceMy current servers just stopped working, and no way to contact themFelt lost! Deal with customers all over the country, but no way to collect my service feesThat was before Jackie walked into my office She has held my hand setting up my account and processing the charges So thankful there are still companies out there that really have customer service
Our rep, Jackie [redacted] was extremely helpful in setting up our account and is always available for assistance with our devices
We have been business for years and Have used payrock for about a year.this buy far the best credit card company I have dealt with and Jackie is also the best rep I have had
Nice, easy company to work with Very responsive to my calls and questions
Payroc has been our Merchant Services Provider for over eight months nowCompared to our prior provider, Payroc has a simple portal to navigate through our account and also, a detailed chargeback portal that comes in handy on a daily basisWe have had multiple situations, which required immediate attention in regard to chargebacks and I will say that the attention and hard work put behind our requests are highly appreciatedOur account representative quickly responds and handles all our needs promptly and professionallyOur company respects the business relationship we have grown with Payroc and looking forward to continuing our business with them
I have used several mobile pay services and was not happyI luckily found Roampay and cannot say enough about their service and affordable feesPlease contact Jackie [redacted] if you are in the market for this service
Great group! Very professional and responsive with excellent customer service Dan and his team offer very efficient and cost effective services They are definitely THE credit card processing company to use
Very polite and professional The software is very user friendly
Wonderful customer service, efficient and cost effective, responds quickly to messages and answers questions thoroughly, recommend the best options based on personalized scenarios and has genuine intentions of helping merchants and their customers while keeping everyone's information safe
Poor response to customer maintenance issues and the staff has a bad attitudeThey collect, collect but never want to pay for anything
Bob *** is our rep here at the bank He has been excellent to work with Our clients appreciate his attentiveness that he brings to themHe has always been very quick to respond to our clients questions or concerns Always a great experience
We have always had a great experience with Natalie! She does an amazing job, whenever we have had an issue she handles it or if she is unable to she is able to walk us through how to get our issue resolvedNatalie is professional and knowledgeable and takes the time to speak with you, we never hesitate to call with questions
This company is outstanding in every aspect Bob has gone above and beyond our expectations as a representative to ensure everything is working properly I definitely would recommend this company to others
I have been a customer of payroc for about a year, and my rep Jackie has handled any and all of my questions within an hour of my call, no computer voices, no jumping thru hoops to get resoulution,and understands that not everyone is a "computer " personno other company has been able to beat their rates either.wish that would stop all the other calls from companies telling me " what they can do for me".no need jackuie does it.thank you Jackie!
Great company.
Always available to answer any questions.
Funding is as fast as can be.
Would recommend in a minute.
We have been working with Payroc for over 2 years now and we cannot be happier with their service, customer relations, and support. Any time we have a question, somebody is always available to address the issue and determine a quick solution. Our direct contact, Jim [redacted], is always available to answer our phone calls and our emails. He is very knowledgeable in the credit card processing system and is quickly able to train us and address our questions/concerns.
Nice, easy company to work with. Very responsive to my calls and questions.
Payroc found me! As a home based Travel agent they had no idea how much I needed there service. My current servers just stopped working, and no way to contact them. Felt lost! Deal with customers all over the country, but no way to collect my service fees. That was before Jackie walked into my office.
She has held my hand setting up my account and processing the charges.
So thankful there are still companies out there that really have customer service.
Payroc has been our Merchant Services Provider for over eight months now. Compared to our prior provider, Payroc has a simple portal to navigate through our account and also, a detailed chargeback portal that comes in handy on a daily basis. We have had multiple situations, which required immediate attention in regard to chargebacks and I will say that the attention and hard work put behind our requests are highly appreciated. Our account representative quickly responds and handles all our needs promptly and professionally. Our company respects the business relationship we have grown with Payroc and looking forward to continuing our business with them.
We have been business for 20 years and Have used payrock for about a year.this buy far the best credit card company I have dealt with and Jackie is also the best rep I have had..