We put in an application for leasing an apartment at The Landing in Round Rock at the end of MarchIn May an apartment became available for us for the desired move in dateOur leasing agent contacted us by phone to have us put money down to hold itShe gave us two options- pay a non-refundable deposit or pay a refundable depositWe chose the refundable optionShe told us to go ahead and just bring in half of the refundable deposit tomorrow and then we could pay the other half when we sign our leaseWe did and she said someone would be contacting us to sign our leaseWe have since decided not to move in due to a job change and needing to stay where we are so we contacted The Landing to get our deposit backThey tell us that the leasing agent no longer works there and the management company has changed so they will need to contact the old management company to get our money back and they will call us backA week goes by and we do not hear from themWe then go up the
We put in an application for leasing an apartment at The Landing in Round Rock at the end of MarchIn May an apartment became available for us for the desired move in dateOur leasing agent contacted us by phone to have us put money down to hold itShe gave us two options- pay a non-refundable deposit or pay a refundable depositWe chose the refundable optionShe told us to go ahead and just bring in half of the refundable deposit tomorrow and then we could pay the other half when we sign our leaseWe did and she said someone would be contacting us to sign our leaseWe have since decided not to move in due to a job change and needing to stay where we are so we contacted The Landing to get our deposit backThey tell us that the leasing agent no longer works there and the management company has changed so they will need to contact the old management company to get our money back and they will call us backA week goes by and we do not hear from themWe then go up the