PC Drivers Headquarters 1, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI was able to verify refund.
Regards,
*** ***

Complaint: ***
I am rejecting this response because: these directions have been given to me at least a dozen times and they do not work.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Your account has been refund, Please send me a list of where you read we are scam My company has been in business since and I would like to see where you are finding this information on the internet.We have over million customer using our service. ***

Dear Ms ***, We will be happy to refund, please go to https://secure.driversupport.com/Account/support/refund Yhen login, username *** password *** and process the refund request We need you ok to reverse all optimizations that
have been done on your computer before we refund.***e

You were refund on March 13, please check you paypal account.***

Go to this link for instructions on how to uninstall.***

Complaint: ***
I am rejecting this response because: I do not trust this company and want to know exactly when I am going to get my refund.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
Hello, I received notice from you that my complaint was closed because the company told me to go
to their website and follow the instructions thereI have done that many times and they do not work The problem is NOT resolved Why would you take their word for it?
Regards,
*** ***

You refund has been issued We will be review the audio of you phone call and take necessary action
*** ***

Complaint: [redacted]
I am rejecting this response because   :THEY DAMAGED MY COMPUTER BY PUTTING IT AND THEY INTO A"BOOT LOOP"  WHEN THEY WERE ADJUSTING IT,THIS MADE MY COMPUTER USELESS. THEY SAID THEY COULD FIX THIS FOR $250...(.FOR THE DAMAGED THEY DID)ALL I WANT IS FOR THEM TO PUT MY COMPUTER BACK THE WAY IT WAS BEFORE THEY SCREWED IY UP
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]

refund was issued on 4/27/2015

please go to this link for instructions on how to remove   [redacted]thank you  support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

The refund has been issued.

From: [redacted] [mailto:[redacted]] Sent: Tuesday, April 28, 2015 8:44 AM To: [redacted] Subject: Re: Your Revdex.com Complaint ID#[redacted]; DriverSupport.com   [redacted],   I have not received a refund from the company in my claim.

Complaint: [redacted]
I am rejecting this response because:[redacted], I got your email saying PC Headquarters, was refunding my 129.00, also had gotten a phone saying I would be getting a full refund back, of 129.00. But as of yet today a week later, it has not been returned, so if you can look into this, so they will do the refund, it would be appreciated, thank you so much, My phone number is also [redacted]. I  will be waiting to hear from you. . [redacted]  Complaint # is [redacted].
Regards,
[redacted]

here is a copy of...

the refund receipt issued 4/27/2015,  Please allow 3 to 5 business for the credit to get back on the Visa  account ending in [redacted].RefundMerchant: [redacted]
[redacted]US [redacted] Order Information Description: Driver Support Registration Order Number: P.O. Number: Customer ID: Invoice Number: [redacted] Billing Information Shipping Information [redacted]
[redacted] Shipping: 0.00 Tax: 0.00 Total: USD (39.90)  Visa XXXX[redacted] Date/Time: 27-Apr-2015 11:56:51 CDT Transaction ID: [redacted] Reference Transaction ID: [redacted] Transaction Type: Refund Transaction Status: Refund Authorization Code: Payment Method: Visa XXXX[redacted]