PC Godaire

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I feel that although the labor may be limited to one year, the installation work that was actually provided should last at least years It was within the first five years that I have had to make repairs to items such as the water heater, plumbing for bath tubs and plumbing for the drainage of a sump pump that should not have gone bad In each of these cases, it appears that in an incorrect piece was used for the parts which caused the repair to be necessary Had the correct work and parts been used initially, then I would not be in the situation that I am now These are only several of the items found Smaller projects I have had a handy man repair Regards, [redacted]

May 14, 2015Dear Sirs:in response to the customer's additional concerns, our warranty, as stated in our proposal, is one year as per WSSC plumbing codeRepairs needed after year are not warrantied.Regards,Philip GPresident

April 20, Dear Sirs:In response to your letter dated April 14, 2015, we completed the work at [redacted] ***, Chevy Chase, MD in August of All work performed by us was permitted and inspected by WSSCAny repair issues reported within the warranty period of year were taken care ofThe owner has not contacted us about this matter

April 20, 2015Dear Sirs:In response to your letter dated April 14, 2015, we completed the work at *** *** ***, Chevy Chase, MD in August of All work performed by us was permitted and inspected by WSSCAny repair issues reported within the warranty period of year were taken care
ofThe owner has not contacted us about this matter

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
I wish to see all building code requirements where an inspector signed off on all of my plumbing work (my complaints specifically) and that these were installed correctly per an inspector
Regards,
*** ***

May 14, 2015Dear Sirs:in response to the customer's additional concerns, our warranty, as stated in our proposal, is one year as per WSSC plumbing codeRepairs needed after year are not warrantiedRegards,
Philip G.
President

May 14, 2015Dear Sirs:in response to the customer's additional concerns, our warranty, as stated in our proposal, is one year as per WSSC plumbing code. Repairs needed after 1 year are not warrantied.Regards,Philip G. President

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
I feel that although the labor may be limited to one year, the installation work that was actually provided should last at least 5 years.  It was within the first five years that I have had to make repairs to items such as the water heater, plumbing for bath tubs and plumbing for the drainage of a sump pump that should not have gone bad.  In each of these cases, it appears that in an incorrect piece was used for the parts which caused the repair to be necessary.  Had the correct work and parts been used initially, then I would not be in the situation that I am now.  These are only several of the items found.  Smaller projects I have had a handy man repair.
Regards,
[redacted]

April 20, 2015
Dear Sirs:In response to your letter dated April 14, 2015, we completed the work at [redacted], Chevy Chase, MD in August of 2010. All work performed by us was permitted and inspected by WSSC. Any repair issues reported within the warranty period of 1 year...

were taken care ofThe owner has not contacted us about this matter.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:I feel that although the labor may be limited to one year, the installation work that was actually provided should last at least 5 years.  It was within the first five years that I have had to make repairs to items such as the water heater, plumbing for bath tubs and plumbing for the drainage of a sump pump that should not have gone bad.  In each of these cases, it appears that in an incorrect piece was used for the parts which caused the repair to be necessary.  Had the correct work and parts been used initially, then I would not be in the situation that I am now.  These are only several of the items found.  Smaller projects I have had a handy man repair.
Regards,
[redacted]