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PC Masters Reviews (3)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] Cosupplied replacements1st was refurbished with several defects which was returned and and they were out of stockThe 2nd was one that was brought in by another customer who had tried to fix it, the owner said it was fixed and better than our originalSurprise, defect to corner of screen, sound not working, cd/dvd compartment would not open, etcThis is when we decided to cut our lossesSo it was not that we didn't like them, we just wanted one that worked properlyHe did return our original lap top, had to wait an extra day so he could put it back together, got it back with a lot of parts in a baggie

Business owner called and said that he went above and beyond buying the consumer computers, which the consumer didn't likeThe owner tried his best to satisfy consumer but was unable to satisfy her

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Co. supplied 2 replacements. 1st was refurbished with several defects which was returned and and they were out of stock. The 2nd was one that was brought in by another customer who had tried to fix it, the owner said it was fixed and better than our original. Surprise, defect to corner of screen, sound not working, cd/dvd compartment would not open, etc. This is when we decided to cut our losses. So it was not that we didn't like them, we just wanted one that worked properly. He did return our original lap top, had to wait an extra day so he could put it back together, got it back with a lot of parts in a baggie.

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Address: 197 W. First St., Oswego, New York, United States, 13126

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