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PC Water Co

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Review: Phone number and website does not work. Is this even a legitimate business? I have moved form the residence that is associated with this water company and they continue to charge me. I have tried contacting them with the phone number that is listed and it does not work. Tried to use website listed on yellow pages online and it does not work either. At this point I am wondering if this is even a legitimate business or is Progress management scamming their tenants for water form a company that doesn't exists. Ramona water is all provided from the Ramona water company. So why would we be asked to pay to a company in San Diego? Address listed is also different form bill the address I have is 6161 El Cajon BLVD #528 San Diego CA 92115.Desired Settlement: I want to be contacted and reassured that this is a business. I paid water to this company for 7 years and I think that it is a scam to collect more money from the tenets that rent from progress management. One of many scam I think is going on by Progress Management. Progress management is a horrible property management group.

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Re:[redacted]

Ever since moving into a Progress Management property over a year ago, we have been frustrated by PCW, and its slow processing of payments. For about a year, we had been handing in the monthly check for PCW along with the rent check, and found that payments were taking far too long to be processed and credited. The checks are cashed quickly, but when the next bill arrives we're always a month or two behind according to their records.

Our building manager let us know that we could pay PCW directly, and we began doing that about a month ago, using our bank's online bill payment tool. PCW hasn't bothered to coordinate with the major banks for EFT payment processing, which means that our bank has to mail a paper check, in this case from a city in Texas. We learned from the bank that this check went out on 8/16/15, the same day we set up the payment, yet today it is still marked "pending". It's ridiculous to think this check took more than two or three days to reach PCW, but yesterday we received a delinquency notice dated 8/20. Today, six days later, it is still pending. We double checked the record of the online payment for the mailing address and the PCW account; everything was correct.

Based on available information online, it appears that PCW consists one person working out of his home in El Cajon.

I would like to know what excuse there is for this abysmal level of service. If I must pay a water bill, then why can't I pay the utility directly? What is the justification of a business that exists just to take our payments and give them to someone else, especially when it seems utterly incapable of processing the payments within any reasonable length of time?

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Description: Billing Service

Address: 5847 El Cajon Blvd, San Diego, California, United States, 92115

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