I paid a $deposit on April 5, for a ride three days later on the 8th That morning, they called and said they were rained out We had two options: reschedule another ride or call and have our deposit refunded to our card We chose the second option since I had knee surgery after the 8th and did not know when I would be able to ride again
I have called more than twenty times; about half of those times, leaving voicemails Only once, do I think someone called back, but it was before 8:AM and they did not leave a voicemail The phone number was a local Five Cities phone number, not their listed number, yet, no voicemail
Twice I called and they said that their credit card machines were "shut down for the day" and to call back another day
Today I called and no one answered, so I called again and got a hold of a gal I told her that our ride was rained out and I had been calling to get a refund She said, "Okaaayyy" in an unprofessional manner, then said t
I paid a $deposit on April 5, for a ride three days later on the 8th That morning, they called and said they were rained out We had two options: reschedule another ride or call and have our deposit refunded to our card We chose the second option since I had knee surgery after the 8th and did not know when I would be able to ride again
I have called more than twenty times; about half of those times, leaving voicemails Only once, do I think someone called back, but it was before 8:AM and they did not leave a voicemail The phone number was a local Five Cities phone number, not their listed number, yet, no voicemail
Twice I called and they said that their credit card machines were "shut down for the day" and to call back another day
Today I called and no one answered, so I called again and got a hold of a gal I told her that our ride was rained out and I had been calling to get a refund She said, "Okaaayyy" in an unprofessional manner, then said t