The service agreement this customer had with Dodson Brothers covered general pests including roaches, ants, spiders, silverfish and mice The contract specifically excludes wood destroying pests such as termites Treatment specifications for termites compared to treatment specifications for general pests is completely different
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.As told on the phone you the area manager; the word termite was no where on my contractHow was I to know that termite coverage was not included in my contract when never told so Regards, [redacted] ***
This complaint has been resolved to Mr*** satisfaction. There was a misunderstanding regarding some additional work that had ben discussed with Mr***. The additional work did not impact the warranty that Dodson offered on his original servicesThe misunderstanding has
been resolved, and Mr*** has paid in full for services rendered. His original warranties for termites, powder post beetles, and fungi were not impacted in any way. Dodson believes the Revdex.com can close this file as resolved
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved This action would be the issuance of a Warranty that includes powder post beetles and wood borers
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.As told on the phone you the area manager; the word termite was no where on my contract. How was I to know that termite coverage was not included in my contract when never told so.
Regards,
[redacted]
The service agreement this customer had with Dodson Brothers covered general pests including roaches, ants, spiders, silverfish and mice. The contract specifically excludes wood destroying pests such as termites. Treatment specifications for termites compared to treatment specifications...
The service agreement this customer had with Dodson Brothers covered general pests including roaches, ants, spiders, silverfish and mice The contract specifically excludes wood destroying pests such as termites Treatment specifications for termites compared to treatment specifications for general pests is completely different
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.As told on the phone you the area manager; the word termite was no where on my contractHow was I to know that termite coverage was not included in my contract when never told so Regards, [redacted] ***
This complaint has been resolved to Mr*** satisfaction. There was a misunderstanding regarding some additional work that had ben discussed with Mr***. The additional work did not impact the warranty that Dodson offered on his original servicesThe misunderstanding has
been resolved, and Mr*** has paid in full for services rendered. His original warranties for termites, powder post beetles, and fungi were not impacted in any way. Dodson believes the Revdex.com can close this file as resolved
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved This action would be the issuance of a Warranty that includes powder post beetles and wood borers
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.As told on the phone you the area manager; the word termite was no where on my contract. How was I to know that termite coverage was not included in my contract when never told so.
Regards,
[redacted]
The service agreement this customer had with Dodson Brothers covered general pests including roaches, ants, spiders, silverfish and mice. The contract specifically excludes wood destroying pests such as termites. Treatment specifications for termites compared to treatment specifications...
for general pests is completely different.