I received my order damaged, which the driver noted, the company say to inspect the item before signing and the trucking company say you must sign before opening, so both companies are protected and the consumer is left with the daunting tack of fighting for what they paid forPeach Trader costumer service said to take pictures and send them, which I did, they called and said the manufacturer would not give me a replacement because I didn't respond quick enough, I was out of town when it was delivered and I can prove that, I didn't order it from the manufacturer I ordered it from Peach Trader, the costumer service said they might not replace the deep fryer and she asked me for a price for filing a claim with the trucking company I said I paid for a new, undamaged fryer and want what I paid for Product_Or_Service: Anets silver line gas fryer 70-100lb Order_Number: [redacted] Account_Number: [redacted]
I received the wrong faucet, so I called to let them know it won't work because we need a wall mount faucet The customer service repsaid I ordered the wrong one which seems impossible since they look very different I was asking for a return label so I could send it back but I was promised a call back and never got one in regards to if they would send me a label A week went by and I just decided to send it back which cost me $ Then weeks padt and no refund I called in different times being told I would get a call back which never happened So I called Amazon since I paid through them and they contacted Peach Tradet and then I got an email saying they would refund my order minus 25% restocking fee of 76xx more dollars This company doesn't care about their customers they are rude and lie to you I decided to dispute the charge on my credit card since they hadn't refunded me and they have the faucet Then and only then did I get a partial refund This has been a nightma
I purchased a True T-23F-split door freezer advertised as new, srcatch & dent The unit was actually used and years old I purchased a True T-23F-split door freezer Serial # [redacted] from ACityDiscount.com [redacted] on March 8, advertised as NEW My buyer ID # is [redacted] , Invoive # [redacted] Since turning the freezer on we have had repeated problemsTwo weeks ago the compressor went We called True, since they warrantee their compressors for years We gave True the serial number of the unit and found out it was manufactured in 2005, years before we purchased it The unit was shipped with a USED sticker on it ACityDiscount has refused to fix the unit sticking by their claim it was new, despite the fact it has a USED sticker on it and was manufactured years before they sold it to me as "NEW" Payment was VISA in the amount of $2, I have spoken recently with service manager [redacted] who insists the unit is new even after
I received my order damaged, which the driver noted, the company say to inspect the item before signing and the trucking company say you must sign before opening, so both companies are protected and the consumer is left with the daunting tack of fighting for what they paid forPeach Trader costumer service said to take pictures and send them, which I did, they called and said the manufacturer would not give me a replacement because I didn't respond quick enough, I was out of town when it was delivered and I can prove that, I didn't order it from the manufacturer I ordered it from Peach Trader, the costumer service said they might not replace the deep fryer and she asked me for a price for filing a claim with the trucking company I said I paid for a new, undamaged fryer and want what I paid for Product_Or_Service: Anets silver line gas fryer 70-100lb Order_Number: [redacted] Account_Number: [redacted]
I received the wrong faucet, so I called to let them know it won't work because we need a wall mount faucet The customer service repsaid I ordered the wrong one which seems impossible since they look very different I was asking for a return label so I could send it back but I was promised a call back and never got one in regards to if they would send me a label A week went by and I just decided to send it back which cost me $ Then weeks padt and no refund I called in different times being told I would get a call back which never happened So I called Amazon since I paid through them and they contacted Peach Tradet and then I got an email saying they would refund my order minus 25% restocking fee of 76xx more dollars This company doesn't care about their customers they are rude and lie to you I decided to dispute the charge on my credit card since they hadn't refunded me and they have the faucet Then and only then did I get a partial refund This has been a nightma
I purchased a True T-23F-split door freezer advertised as new, srcatch & dent The unit was actually used and years old I purchased a True T-23F-split door freezer Serial # [redacted] from ACityDiscount.com [redacted] on March 8, advertised as NEW My buyer ID # is [redacted] , Invoive # [redacted] Since turning the freezer on we have had repeated problemsTwo weeks ago the compressor went We called True, since they warrantee their compressors for years We gave True the serial number of the unit and found out it was manufactured in 2005, years before we purchased it The unit was shipped with a USED sticker on it ACityDiscount has refused to fix the unit sticking by their claim it was new, despite the fact it has a USED sticker on it and was manufactured years before they sold it to me as "NEW" Payment was VISA in the amount of $2, I have spoken recently with service manager [redacted] who insists the unit is new even after