02/19/15Dear *** *** ***:The purpose of this letter is to inform you that the refund of $was processed to a patient's credit card on 05/01/In addition, a refund check in the amount of $(return check fee that the patient had to pay) was sent to *** *** *** on 05/18/15.If
you need any additional information or have any questions, please do not hesitate to contact me directly at ###-###-#### Monday through Friday between the hours of 9:30am to 6:pm.Sincerely,Galina G Manager, Reimbursement Operations
02/19/15Dear *** *** ***:The purpose of this letter is to inform you that the refund of $was processed to a patient's credit card on 05/01/In addition, a refund check in the amount of $(return check fee that the patient had to pay) was sent to *** *** *** on 05/18/15.If
you need any additional information or have any questions, please do not hesitate to contact me directly at ###-###-#### Monday through Friday between the hours of 9:30am to 6:pm.Sincerely,Galina G Manager, Reimbursement Operations
From: *** ***Date: Tue, May 24, at 10:PMSubject: complaint #***.To: ***FYI, this matter has been resolvedThe refund I was due has been received
The refund $was processed to Ms***' cc on 05/09/Please see the attached receipt
The patient's overpayment in the amount of $151.46 was refunded to her credit card on 05/03/16. Ms. [redacted] was contacted with this information.