Pearl Pro Audio

Ordered a case for a sound mixer on April 14, Paid $in advance via PayPal Was told that the case would take weeks After other promised completion dats, iIt wasn't until June 29th that the case was complete and dropped off to me There were numerous flaws in the craftsmanship on the case with (shoddy cuts, wrong sizes, mixer could not be used without totally removing from case) Foam was falling off the inner shell of the case Furthermore, the case foam was incorrectly sized so that it allowed movement of the mixer inside the case when moved The case is unusable Quality cases in that same price range are readily available via Amazon and I could have it in days I had wanted to keep the business local which is why I went through Pearl Pro I had also purchased cases from him previously These all had minor issues, but something I was ready to overlook and repair myself This case was nowhere near the quality of the first I promptly returned the case t

I did not appreciate waiting until PM (Date and Time agreed upon) to find out that he was not able to make my appointment we had agreed upon on October at PMCould not give the courtesy to call and re schedule due to conflictStated I did not bring your info with meSo this means leave a new potential customer hanging and not taking care of themThis also makes me wonder if the work performed is professional or shoddyExcuses are easy to say but if you make a commitment, you need to stick by it Had to have all my information but could not take it with him on a job??????