Write a review Sign In

Pearson Education

Scholastic Prep Courses, Books & Materials, Computers Hardware, Software & Services, Web Design

Have you had any experience with this company? Share it by adding a review!
Add Review

Pearson Education Reviews (116)

Satisfaction rating: 
User Reviewer9898073 time 01.07.2018

Good afternoon Mrs. [redacted],After carefully reviewing your complaint we unfortunately cannot refund the $50 amount you are requesting for changing your exam. As clearly stated in our candidate bulletin and your confirmation email, there are no refunds and charges. We have attached the entire candidate...

bulletin. Additionally, when you register for an exam you must have selected Canada, once there, you would have been given only the option to take the Canadian licensure exam, this is where you selected NCSBN as her board of nursing, where NCSBN is not a board of nursing. This would have affected the fees that were charged to you as well. Again, this is an unfortunate situation but it does look like you've now registered for the proper exam. Pearson VUE considers this matter resolved and respectfully requests that you close this complaint with notation of timely response and proper handling of the underlying incident.


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer9860441 time 28.06.2018

I am rejecting this response because:
NABP has since assigned a person to personally help me resolve the issue. Pearson Vue has done nothing since my complaint and I have...

not received any communication from them with regard to my situation. Oddly enough when I was offered (and accepted) a personal phonecall from "Tyler" or whoever the last gentleman I ever spoke to from Pearson Vue was, I never received one. That was weeks ago. Due to the lack of response from Pearson Vue a different entity has since assisted me, so I will give no credit of resolution to Pearson Vue whatsoever due to their delayed response on Revdex.com and LACK of response outside of this Revdex.com platform.


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer9787444 time 06.06.2018

Our sales team have reached out to the student to resolve the issue


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer9779746 time 31.05.2018

Pearson VUE was unable to help the candidate until our client provided the candidate with a new authorization letter that can only be obtained from our client.  Once the candidate received the letter she was able to be schedule for her test.  Pearson VUE followed the protocol established by our client.


Mark as useful (0 votes)
Reply
Check fields!

Submit Review

Satisfaction rating:
Upload your images
Upload your images

Pearson Education rating

Overall satisfaction rating

Category: Scholastic Prep Courses, Books & Materials, Computers Hardware, Software & Services, Web Design

Address: 1191 E Newport Center Dr # a, Deerfield Beach, FL, 33442-7708

Website: http://www.pearsoned.com/

140 people are currently seeking Pearson Education contact information.