Complaint: [redacted] I am rejecting this response because: As far as I'm concerned, a service I paid for was not fulfilledAdditionally the time to respond was unacceptably long, especially since the reason (stock unavailable), was contradicted by the same product being available to retailers at the timeIt is clear that since the company had my money already, Pebble no longer cared about solving my issues in a timely mannerUnfortunate, for a company that exists thanks to crowd funding Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because:they refuse to take responsibility for their flawed productI will not make a video because I have satisfactory showed and explained how the watch is defectiveI will go to social media and tell people not to buy Pebble's defective products.Sincerely, [redacted]
Complaint: [redacted] I apologize but I do not understand the latest replyYou are talking about the impossibility to guarantee a fast response (which is completely understandable to a certain extent) but my complaint is on the fact that I got no response - anyone (private person or business) would consider this a perfect example of bad customer service and I would even consider it as a lack of respect for the customer Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: As far as I'm concerned, a service I paid for was not fulfilledAdditionally the time to respond was unacceptably long, especially since the reason (stock unavailable), was contradicted by the same product being available to retailers at the timeIt is clear that since the company had my money already, Pebble no longer cared about solving my issues in a timely mannerUnfortunate, for a company that exists thanks to crowd funding Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because:they refuse to take responsibility for their flawed productI will not make a video because I have satisfactory showed and explained how the watch is defectiveI will go to social media and tell people not to buy Pebble's defective products.Sincerely, [redacted]
Complaint: [redacted] I apologize but I do not understand the latest replyYou are talking about the impossibility to guarantee a fast response (which is completely understandable to a certain extent) but my complaint is on the fact that I got no response - anyone (private person or business) would consider this a perfect example of bad customer service and I would even consider it as a lack of respect for the customer Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]