Pecans.com

Pecans.com will refund the customer's money for the purchase of the feeder base, plus any shipping charges incurredThe customer's complaint with the base was not clear until we asked him to take a picture and send it to usOnce we received the picture, we then figured out the reason the replacement base he ordered is not a match to the customer's bottle (feeder)The issue lies within the fact that the customer is trying to use his original feeder bottle to our feeder baseThe feeder base is not defective, it just does not fit his container,which is not our original product

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

I ordered items from this online store One small container of honey and one bird feeder I've tried times to communicate with this business both on the phone and via email to return/exchange the bird feeder
Our last communication they required me to send photos verifying my complaint that the bird feeder does not work Highly unusual
Anyway, they will not communicate back any information about a refund/exchange
I am going to let this process workout with Revdex.com then start submitting online reviews Hopefully you can help

Pecans.com will refund the customer's money for the purchase of the feeder base, plus any shipping charges incurred. The customer's complaint with the base was not clear until we asked him to take a picture and send it to us. Once we received the picture, we then figured out the reason the...

replacement base he ordered is not a match to the customer's bottle (feeder). The issue lies within the fact that the customer is trying to use his original feeder bottle to our feeder base. The feeder base is not defective, it just does not fit his container,which is not our original product.