Pediatric Connection, The

[redacted] from the company called and stated that after their investigation they are writing off the billThey apologize for the inconvenience

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

[redacted] from the company called and stated that after their investigation they are writing off the bill. They apologize for the inconvenience.

Review: My son received a nebulizer from The Pediatric Connection on roughly September 26, 2013 from on of the local emergency rooms. To date, I have received three bills from The Pediatric Connection stating that I owe them almost $45.00. Upon receiving the first bill, I contacted the insurance company to confirm that I did not owe anything. After confirming, I called The Pediatric Connection regarding the billing error, but was only able to leave a voicemail. At that time, I informed them that, per the insurance company, they were to stop trying to collect this payment and contact the insurance company to resolve it. It is now May 31, 2014, and they are still attempting to collect this money from me, even though the insurance company has indicated that they paid it. I am resending The Pediatric Connection another copy of my Explanation of Benefits, and have circled the whole column listed as "member responsibility", under which everything is listed as $0.Desired Settlement: The Pediatric Connection needs to contact the insurance company to settle this debt. Under the insurance I had in September 2013, I had no coinsurance or copayment for medical equipment. My Explanation of Benefits proves this, and they are attempting to collect this debt from the wrong person/company.

Business

Response:

[redacted] from the company called and stated that after their investigation they are writing off the bill. They apologize for the inconvenience.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].

Regards,