Pediatric Eye & Oculoplastic Surgeons

I was unable to complete my comments sent to you via reply to [redacted] s responseFrankly, I made a mistake by not requiring Mr [redacted] to submit a contract to me for signature, detailed to mg his servicesThe bottom line is his service, or lack thereof, was abysmal, unworthy of the $Fee charged, and certainly below the quality suggested in his advertisement of previous service rendered I will be satisfied for you to list this legitimate complaint in your files, so that you are aware of this company's behavior, should a similar case be referred in the futureI say this only because I feel the learned Mr [redacted] , knew the consequence of my not getting a written contractSo from that standpoint, I probably have no standing to pursue this, except to make sure the Revdex.com is at least aware of what I consider to be very poor service and follby this firm.Thank you for you due diligence[redacted] ***

I am rejecting this response because:The problem with Mr. [redacted] 's presentation of his services, he places heavy emphasis on his prior FBI experience, with a so-called expertise in Forensics. Suggesting his clients can expect a level of service which reflects this bountiful background. [see his LinkedIn] Profile for one.]My problem is not only that the information he provide I had already collected from the numerous " [redacted] " sites online, but that the only time he or his wife bothered to reply to my numerous e-mails & phone calls was after you (BBB) was contacted. This didn't even give me a chance to explore the possibility of a more sophisticated options.Simple, clients request to hear back from you, and you give the courtesy of a reply!No problem, I make sure that [redacted] & the other Review sites get just that from me; a fair and honest Review of the lack of courtesy I received from Mr., [redacted] & wife. One would also expect a written contract as to (exactly) what service they provide. I never received a written contract from Mr. [redacted] .Word to the wise, anyone doing business with Mr. [redacted] ..., GET IT IN WRITING!!Thank you BBB, I think I've made my point. Hopefully others will learn from my mistake!!