Peerless Credit Services

We spoke to this consumer time on 11-14- He stated he was paying our client He called back on 11-14-to inform he paid the account in full We are in the process of verifying that with our client I dispute the remainder of the complaint We record all calls and it is clear to hear that we did not engage in the behavior described

We make every effort to reach consumers at home before attempting to reach them at workWe did reach [redacted] at work on occasionsOther attempts to home and work were made without successWe have no notes that we are not to call at workI will remove his work number from our files todayWe are not permitted to leave messages on a machine or with a third party not responsible for the debtWe never identify the purpose of our call or our company name when calling at work or speaking to a third partyThe account will in fact be released to our client's attorney if we can not resolve the account in our officeWe never threaten suit unless our client authorizes suchBy informing the consumer that their account may go to the client's attorney is not stating that suit will be filedWe have had to call this consumer back because the promise of payment was not keptWe have a new promise on the account to make a partial paymentWe have tried to work with the consumer in a cordial manner, and hope to continue a positive dialogue to assist them in resolving their balanceWe have the utmost respect for our service men and women both past and present, and thank them for their sacrifice [redacted] is welcome to call me directly if he wishesI will gladly help him from this point forward with this matterJim S***, Manager ###-###-####

We spoke to this consumer time on 11-14-17.? He stated he was paying our client.? He called back on 11-14-to inform he paid the account in full.? We are in the process of verifying that with our client.? I dispute the remainder of the complaint.? We record all calls and it is clear to hear that we did not engage in the behavior described.? ?

The FDCPA does not allow us to reveal the nature of a call until we confirm we have the correct person on the phone

We of course have no control over any discounts applied to accounts This patient would need to contact the practice to see if they have charity care discounts and provide the necessary proof of incomeTheir phone number is ###-###-#### As for the proposed payment arrangment, according to our follow up notes a payment plan we not setup by this patient I will note the file to reflect the $per month promise to pay.Thank You, Jim S***, Manager Peerless Credit Services

The FDCPA does not allow us to reveal the nature of a call until we confirm we have the correct person on the phone.?

Complaint: [redacted] I am rejecting this response because:I received calls from multiple numbers not associated with the business, in order to bypass the numbers they called from which I blockedI am sure they record some conversations, which paint them in a favorable light, but not others from unregistered numbers that are used for harassmentIn any case, there is nothing they can do to remedy the situation, I don't want compensation or anything except for them to cease these practices, discontinue contact with me, and for this complaint to stand so that others who are harassed by them will recognize their underhanded, immoral, and legally dubious tactics Regards, [redacted]

Our representative spoke to the debtor for the first time on 4-27- We received the first of several accounts on 1-29- We attempted to call at home numerous times with no success During the call on 4-the debtor would not cooperate and discuss a resolution to the accounts We released the account to the client and the account is now with their attorney's office The accounts are now closed with our office Thank You,Jim S [redacted]