Revdex.com,We agree that there is a significant structural crack in the concrete that caused the Carvestone above it to crack While unfortunate and outside of our control, we can usually offer a couple of options to address the situation and to our knowledge we filled the crack as requested (see post from 10/22) If they would like any additional work or repairs, we would ask that they contact the repair team to schedule another appointment to discuss further Regards,Allied Outdoor Solutions
Mr***,Though unfortunate and frustrating, concrete cracks certainly can happen with any concrete pour regardless of how long it has been down With that said, we apologize for the miscommunication surrounding the epoxy treatment and Bradley has left a message with you to re-schedule If you have any trouble getting in touch with him in the future, please let our office know and we will make sure it is addressed quickly.Regards,Allied Outdoor Solutions
Revdex.com,Prior to this complaint, we had not heard from this customer since their previous repair As always, we would be happy to come take a look at any issues again We would ask that they fill out our "Maintenance Request Form" at the link below, and someone will be in contact to schedule a visit We are unable to address any options until a site visit has been made Strength comparisons to concrete are measured in PSI, and are not indicative of "crack resistance"[redacted] Regards,Allied Outdoor Solutions
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
From: *** *** *** Sent: Thursday, October 29, 10:AM To: *** *** *** Subject: Response of Allied Outdoor Solutions Hi ***, We are not satisfied by the response given by Allied Outdoor Solutions to our complaintThe company charged us $to fill in a "crack" in our front walkwayHowever, the "crack" is three inches wide in one spot, which is more of a structural flaw than a mere "crack." We do not believe they have resolved the problem at all See attached photo.-*** ***
Revdex.com,We agree that there is a significant structural crack in the concrete that caused the Carvestone above it to crack. While unfortunate and outside of our control, we can usually offer a couple of options to address the situation and to our knowledge we filled the crack as requested (see post from 10/22). If they would like any additional work or repairs, we would ask that they contact the repair team to schedule another appointment to discuss further. Regards,Allied Outdoor Solutions
Revdex.com,Prior to this complaint, we had not heard from this customer since their previous repair. As always, we would be happy to come take a look at any issues again. We would ask that they fill out our "Maintenance Request Form" at the link below, and someone will be in contact to schedule...
a visit. We are unable to address any options until a site visit has been made. Strength comparisons to concrete are measured in PSI, and are not indicative of "crack resistance".[redacted]Regards,Allied Outdoor Solutions
Mr. [redacted],Though unfortunate and frustrating, concrete cracks certainly can happen with any concrete pour regardless of how long it has been down. With that said, we apologize for the miscommunication surrounding the epoxy treatment and Bradley has left a message with you to re-schedule....
If you have any trouble getting in touch with him in the future, please let our office know and we will make sure it is addressed quickly.Regards,Allied Outdoor Solutions
Revdex.com,We agree that there is a significant structural crack in the concrete that caused the Carvestone above it to crack While unfortunate and outside of our control, we can usually offer a couple of options to address the situation and to our knowledge we filled the crack as requested (see post from 10/22) If they would like any additional work or repairs, we would ask that they contact the repair team to schedule another appointment to discuss further Regards,Allied Outdoor Solutions
Mr***,Though unfortunate and frustrating, concrete cracks certainly can happen with any concrete pour regardless of how long it has been down With that said, we apologize for the miscommunication surrounding the epoxy treatment and Bradley has left a message with you to re-schedule If you have any trouble getting in touch with him in the future, please let our office know and we will make sure it is addressed quickly.Regards,Allied Outdoor Solutions
Revdex.com,Prior to this complaint, we had not heard from this customer since their previous repair As always, we would be happy to come take a look at any issues again We would ask that they fill out our "Maintenance Request Form" at the link below, and someone will be in contact to schedule a visit We are unable to address any options until a site visit has been made Strength comparisons to concrete are measured in PSI, and are not indicative of "crack resistance"[redacted] Regards,Allied Outdoor Solutions
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
From: *** *** *** Sent: Thursday, October 29, 10:AM To: *** *** *** Subject: Response of Allied Outdoor Solutions Hi ***, We are not satisfied by the response given by Allied Outdoor Solutions to our complaintThe company charged us $to fill in a "crack" in our front walkwayHowever, the "crack" is three inches wide in one spot, which is more of a structural flaw than a mere "crack." We do not believe they have resolved the problem at all See attached photo.-*** ***
Revdex.com,We agree that there is a significant structural crack in the concrete that caused the Carvestone above it to crack. While unfortunate and outside of our control, we can usually offer a couple of options to address the situation and to our knowledge we filled the crack as requested (see post from 10/22). If they would like any additional work or repairs, we would ask that they contact the repair team to schedule another appointment to discuss further. Regards,Allied Outdoor Solutions
Revdex.com,Prior to this complaint, we had not heard from this customer since their previous repair. As always, we would be happy to come take a look at any issues again. We would ask that they fill out our "Maintenance Request Form" at the link below, and someone will be in contact to schedule...
a visit. We are unable to address any options until a site visit has been made. Strength comparisons to concrete are measured in PSI, and are not indicative of "crack resistance".[redacted]Regards,Allied Outdoor Solutions
Mr. [redacted],Though unfortunate and frustrating, concrete cracks certainly can happen with any concrete pour regardless of how long it has been down. With that said, we apologize for the miscommunication surrounding the epoxy treatment and Bradley has left a message with you to re-schedule....
If you have any trouble getting in touch with him in the future, please let our office know and we will make sure it is addressed quickly.Regards,Allied Outdoor Solutions