Pejey's Auto Body, Inc.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:When I arrived at the office and requested a $100 discount for the delays in service, I was told that Pejey's "might be able to shave off $15," without any acknowledgement of any previous discussion regarding the discount I had requested or any kind of apology or show of concern for the inconvenience I was caused. I said no because I wanted to discuss why $100 wasn't considered and because my bill just happened to be $15 more than my original estimate. 
I was going to allow the issue to drop as it was not worth the time or hassle to attempt to regain my money, but now, the passenger side bumper is popping out of place. I have not been involved in any accidents or done anything that would cause the bumper to pop out of place the way it is.
I am incredibly disappointed. Not only was the customer service below the level any business should strive for, but the job itself was not done correctly.  
I will be seeking an estimate from another body shop to correctly install or repair the incorrect installation of my bumper. If the bumper needs to be reinstalled,  I would like Pejey's to reimburse me for the costs of the re-installation as it has been made clear that I am not welcome to return to their property so that they can fix it themselves. 
I believe that this is a reasonable request. If it is the opinion of the autobody shop that the bumper was installed correctly and it is popping out of place for a reason unrelated to the installation by Pejey's, I will let the matter drop, and will continue to advise all friends and family in the area to use another shop for their repairs. 
Regards,
[redacted]