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Pelham Bay Car Wash & Quick Lube Inc.

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Pelham Bay Car Wash & Quick Lube Inc. Reviews (2)

reviews about this place. They did not put any oil in my car causing my engine to almost seized, and when I called the place they said come in to review the video cameras, This causing me to be late to see my client. And when I arrived the owner told me “I’m not showing you the video” instead of making things right.. I’m going to take him to court.

The practical problem that needs to be addressed in addition to educating your team is providing them with the appropriate equipment. As a car owner it’s my mistake to see [redacted] and [redacted] negative reviews, I can say without reservation that a huge percentage of your past customers are very unhappy, trying to force people and tell lies on what their car needs, We own our cars and drive them every day and we know how it rides/feels and every car comes with a manual what factory requirements. So I strongly suggest to not say nor recommend they are not licenses mechanics, they are just oil changers and they should not be servicing any car without a licenses and proper education.

Once again, the purpose of this review is to bring a problem to your attention with the hope that it will be looked into and solutions implemented.

I believe that addressing this issue not only goes a long way to ensuring the safety of customers car engines, but also of providing a much better service, and indeed, preserving the dignity of the passengers served by Super Car Wash & Quick Lube. I am hopeful that this letter will provide the spark to make important, positive changes.

Review: I went to service my car with an oil change, the mechanic had recommend to flush my out my oil, I ask him how much it would be, he then stated it would be more then I was willing to spend due to the fact I did not have the funds to do it at that time. I instructed him just to preform the oil change. Stood there as he only did that, upon check out the cashier said my car model I said yes, I had her my card to be suprised that they charged me for the service that was never preformed. After going back and forth with the mechanic and the cashier because not only did they not want to refund me my money , they didn't want to answer why the mistake was done as the service was not rendered. No apology was even extended. It's been more then the 3-7 days for the refund and I still have not received my money back.Desired Settlement: I want to be refund my total amount as this is a huge inconvenience, I call the business and no one will direct to the [redacted] to speak about the situation.

Consumer

Response:

At this time, I have not been contacted by Pelham Bay Car Wash & Quick Lube Inc. regarding complaint ID [redacted].Sincerely,[redacted]

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Description: CAR WASH & POLISH

Address: 1826 Eastchester Rd., Bronx, New York, United States, 10461


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